This role has closed. Sutherland has taken the posting down.
hirly last saw it live on 28 September 2026. See similar open roles below, or browse all Customer Service Representative jobs.
Sutherland
French - Customer Service Representative
Cairo, Cairo Governorate, Egypt
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hirly's read of this role
- Seniority
- Mid level
- Country
- EG
- Work mode
- On-site / unstated
- First seen by hirly
- 23 Sept 2026
Derived automatically from the posting.
the posting
**Responsabilités :** - Traiter les demandes de la clientèle et résoudre leurs problèmes en leur apportant une assistance rapide et professionnelle - Prendre en charge les problèmes de la clientèle et transmettre les cas complexes à un niveau hiérarchique supérieur si nécessaire - Consigner les échanges avec précision et préserver la confidentialité des informations relatives à la clientèle
Exigences :
- Baccalauréat ou équivalent
- Compétences en communication en français de niveau B2+ (minimum)
- Maîtrise des outils CRM, de la messagerie électronique et des tableurs
- Solides capacités de résolution de problèmes et souci du détail
- Poste ouvert exclusivement aux candidats égyptiens
Compétences clés :
- Communication claire, professionnelle et empathique
- Esprit orienté client et prise en charge des problèmes
- Capacité à mener plusieurs tâches de front et à établir des priorités dans un environnement dynamique
Artificial Intelligence. Automation. Cloud Engineering. Advanced Analytics.
For Enterprises, these are key factors of success. For us, they're our core expertise.
We work with global iconic brands. We bring them a unique value proposition through market-leading technologies and business process excellence. At the heart of it all is Digital Engineering - the foundation that powers rapid innovation and scalable business transformation.
We've created 363 unique and independent inventions, 250 of which are AI-based and rolled up under several patent grants in critical technologies. Leveraging our advanced products and platforms, we drive digital transformation at scale, optimize critical business operations, reinvent experiences, and pioneer new solutions, all provided through a seamless "as-a-service" model.
For each company, we provide new keys for their businesses, the people they work with, and the customers they serve. With proven strategies and agile execution, we don't just enable change - we engineer digital outcomes.
Sutherland
Digital Outcomes.