FRESH Floral Manager

At Brookshire Grocery Company (BGC), we’re not just about business—we’re about building a community where you can thrive. Based in Tyler, Texas, BGC is home to five unique banners—Brookshire's Grocery Company, Super 1 Foods, Spring Market, Fresh by Brookshire's, and Reasor's—operating over 215 + stores across Texas, Louisiana, Arkansas, and Oklahoma.

We’re all about creating a workplace where you can thrive. At BGC, you matter, your contributions are celebrated, and your future is unlimited. Whether you're launching your career or ready to level up, you’ll find a supportive team, endless growth opportunities, and a chance to make an impact.

Here’s what sets us apart:

• •Wellness that works for you: Comprehensive medical, vision, dental, and prescription coverage.
• •Flexibility and freedom: Paid time off to relax, recharge, and enjoy life.
• •Ownership that empowers: 401(k) plan to help you build a solid future that the Company contributes to.
• •Savings for your lifestyle: Exclusive employee discounts on the things you need most.
• •Investing in your dreams: Scholarships and educational support to fuel your growth.
• •Adventure awaits: Access to a 205-acre outdoor recreation area for unwinding, connecting, and having fun.

When you join BGC, you’re not just starting a job—you’re becoming part of something bigger. We’re here to support your goals, inspire your journey, and celebrate your wins.

Job Summary:

Utilizes unique design aesthetic and signature style to create beautiful floral arrangements. Promotes sales, fulfills orders, and ensures top-tier customer service. Responsible for all aspects of the floral department, which includes everything from small floral bouquets and deliveries to large-scale events and consultations. Manages the floral department, leads and trains partners, and maintains department profitability.

Essential Duties and Responsibilities:

• •Carries out management responsibilities including training and developing partners; planning, assigning, and directing work; scheduling, addressing complaints, and resolving problems. Works in conjunction with upper management to interview and hire; and appraise performance, reward, and discipline partners.
• •Reviews historical data to predict future sales from ads and promotions. Manages inventory using item management processes to ensure satisfactory in-stock levels. Reviews profit and loss, sales, shrink, and labor data; provides verbal or written summary to upper management regarding any related issues.
• •Accountable for floral sales, labor, and meeting financial and profitability objectives.
• •Utilizes high degree of creativity and floral design knowledge to create stylish floral and plant arrangements that appeal to a variety of customers.
• •Provides consultations to customers regarding price and type of floral arrangements desired from small-scale arrangements to large-scale events. Negotiates and provides estimates where applicable.
• •Oversees the in-stock and proper maintenance of plants, including the cutting, cleaning, and storage. Utilizes knowledge of flower and plant sustainability to ensure lasting quality and freshness of products.
• •Leads the planning, ordering, and sourcing of products to ensure in-stock conditions and inventory control of the floral department.
• •Builds product displays for special events, holidays, and promotions for customer appeal and to promote sales.
• •Monitors and manages department shrink by utilizing current tools and processes.
• •Promotes sales and services within the community to attract new and repeat customer base.
• •Travels to off-site locations to design and set up arrangements for weddings and other special events.
• •Oversees and participates in the scheduling and delivery of floral arrangements.
• •Works alongside the catering and bakery departments to provide package estimates for floral set-ups.
• •Works closely with the marketing department to fulfill marketing campaigns related to floral promotions.
• •Makes recommendations to category management regarding the procurement based on knowledge of floral products.
• •Promotes environment of customer focus and proactive selling techniques.
• •Provides friendly and customer-service-oriented attitude by greeting customers, answering questions and ensuring customer complaints are addressed appropriately and in a timely manner.
• •Maintains clean, safe and sanitary working and shopping environment by adhering to Company safety procedures.

Knowledge, Skills and Abilities:

• •Advanced knowledge of floral department operations.
• •Strong knowledge of flowers, handling, and design techniques required.
• •Intermediate knowledge of budget planning, profit and loss statements, labor reports, and other financial statements.
• •Intermediate knowledge of automated reporting systems including, but not limited to, inventory, cost of goods, scheduling, time and attendance, and labor.
• •Ability to lead, motivate, and delegate responsibilities.
• •Strong organizational skills and attention to detail required.
• •Ability to effectively communicate (in written and verbal form) with partners, customers, and the community. Ability to remain professional and courteous with customers at all time.
• •Ability to multi-task, prioritize effectively, and practice proper time management.
• •Ability to conduct on-the-job training, instruct in use of tools or equipment, and demonstrate procedures.
• •Ability to perform basic Microsoft Office functions.
• •Basic mathematical skills for assessing inventory and ordering.
• •Basic knowledge of SAP reporting applications.
• •Ability to promote sales and negotiate prices.
• •Ability to occasionally travel to off-site locations to make floral deliveries, set up arrangements at special events, and pick up flowers from external markets.
• •Ability to work flexible schedules including nights, weekends and holidays.
• •Ability to use precision hand tools.
• •Must be attentive to potential hazards and remedy or place appropriate warning signs or devices around or near the hazard as soon as is reasonably possible.
• •Must report any potential hazards that cannot be immediately remedied to a supervisor.

Education, Experience and Qualifications:

• •High school Diploma or GED required.
• •Four or more years of related experience; or an equivalent combination of experience and/or higher education required.
• •Minimum of 18 years of age required.
• •Partners must be 21 years of age or older to drive for Company business in accordance with the BGC Business Driver Policy.

Physical Demands:

• •Continuously required to use close vision, distance vision, depth perception or the ability to focus.
• •Continuously required to stand or walk.
• •Frequently required to talk and hear.
• •Frequently required to use hands for reaching, touching or handling.
• •Frequently required to push, pull, maneuver or lift objects up to 40 lbs.
• •Occasionally required to use fine finger movements (ex. sorting and typing).
• •Occasionally required to push, pull, maneuver or lift objects up to 75 lbs.
• •Occasionally required to bend, kneel or squat.
• •Occasionally required to climb, balance, stoop or crawl.
• •Occasionally required to drive.
• •Attendance at work is required.

Work Context and Environment:

• •Work is generally performed in a retail store with occasional visits to off-site venues.
• •Occasionally exposed to extreme cold conditions (non-weather).
• •Occasionally exposed to wet, slippery or damp conditions.
• •Occasionally exposed to outside temperatures and weather.
• •Occasionally exposed to cleaning agents.
• •Occasionally exposed to heights.
• •Quiet to moderate noise level.

Ready to find your place? BGC is “A Career Where You Belong.”

Brookshire Grocery Company strives to provide a safe, drug and alcohol-free environment for its partners and customers. The Company is an Equal Opportunity Employer and makes employment decisions without regard to race, color, religion, sex (including pregnancy, gender identity and sexual orie