Fresh Sales Account Representative, Ethnic

About the Company

Export Packers Company Limited is a multi-faceted, growth-oriented international food company. Since 1937, this privately owned family company based in Ontario, Canada, has built itself into a global food expert, providing exceptional service and innovative solutions to its industry partners. The company’s success is driven by its dedicated employees' professionalism and entrepreneurial spirit. Our Head office is located in Brampton, Ontario.

Role Summary

We are seeking a results-driven Fresh Sales Account Representative to grow our Fresh Seafood business within the ethnic retail supermarket channel. This role focuses on developing relationships with retail buyers, expanding distribution within multicultural markets, and driving sales growth through strong customer partnerships, market insights, and effective product positioning.

Responsibilities

Develop and manage relationships with ethnic retail supermarket chains and independent retailers to grow fresh seafood sales

Identify and pursue new business opportunities within multicultural retail markets across Ontario and other target regions

Work with retail buyers and store operators to secure product listings, promotions, and shelf placement

Monitor retail market trends, pricing, and competitive activity within ethnic seafood categories

Collaborate with procurement and operations teams to ensure product availability aligned with retail demand

Partner with QA and product development to ensure product quality, specifications, and labeling meet retail and regulatory standards

Support promotional activities, product launches, and in-store initiatives to drive sales growth

Analyze sales data and customer performance to identify growth opportunities and optimize product mix

Participate in retail visits, customer meetings, and industry events to strengthen relationships and identify new opportunities

Work cross-functionally with logistics, procurement, and finance to ensure seamless order fulfillment and customer satisfaction

Achieve sales and profitability targets through effective account management and territory development

Other duties as assigned

Qualifications/Skills

2 years of experience in Ethnic retail food sales

Fluent in Mandarin and/or Cantonese

Strong understanding of fresh food or seafood sales within retail environments

Proven ability to build relationships with retail buyers, store operators, and distributors

Strong negotiation, communication, and relationship-building skills

Ability to analyze sales data and market trends to drive business decisions

Comfortable working in a fast-paced, entrepreneurial environment

Proficiency in Microsoft Office (Excel, Word, PowerPoint); experience with ERP or sales systems is an asset

This position is based in a professional office setting, with work primarily performed at a desk using a computer, phone, and other standard office equipment.

Benefits

Hybrid- 1 day work from home per week

Summer hours (half day off every Friday between Victoria Day weekend and Labor Day weekend)

Competitive vacation and Personal day policy

Employee Discounts on the consumables

Employee Assistance Program

Company Paid Benefits

RRSP Match Program

The annual base salary for this role is expected to fall between $60,000 and $80,000.

This is an existing vacancy.

Export Packers is an equal opportunity employer committed to promoting diversity of thought, ideas, perspective and people. We create an inclusive environment that attracts, retains and values people of all backgrounds by treating all people in a way that allows them to maintain their dignity and independence through inclusion, integration and equal opportunity. We are committed to meeting the needs of those who interact with Export Packers in accordance with Federal and provincial laws.

In accordance with the Ontario Human Rights Code, Accessibility for Ontarians with Disabilities Act, 2005, Export Packers has an Accommodation Policy as part of our hiring process. Should you require accommodation, please advise the People & Culture Department.

Please note: A criminal background check is required for all candidates and will be conducted in the final stages of the hiring process. This will be facilitated by our team, with full details provided during the selection process.