Friends & Family Associate

Our Story

J.Crew gets you dressed every day, for every occasion.

Since 1983, we’ve been creating classics that feel familiar and refreshingly new, crafted with unbeatable quality and distinctive point of view—it’s no wonder we’ve been in your closet for four decades and counting.

Today, we continue to do the classics our way, inspiring not only how you shop but how you define your personal style. Our commitment runs deeper than just making great clothes—we’re proud of our role in getting you dressed with confidence, character, and celebrating a distinctly American sensibility that makes us who we are.

Job Responsibilities

Support associates to exceed customer expectations.

Respond to customers in the moment and partner them with other associates as needed.

Assist at the cashwrap to ensure an efficient checkout experience.

Comply with merchandise receiving and handling guidelines.

Maintain presentation standards.

Keep the fitting rooms organized and move product back to the floor promptly.

Keep the stockroom organized.

Act in a manner that aligns with our values.

(About you) You’ll be great in the role if you …

Are a team player and bring your best to everything you do.

Are flexible, and ready to have fun along the way.

Leverage technology to maximize efficiency and productivity.

Are at least 18 years old.

Are available when we are busy, including: nights, weekends and holidays.

Can bend, reach, stretch as well as lift, carry and move at least 40 pounds | 18 kilos.

Can regularly move around all store areas and be accessible to customers.

And, don’t forget about an amazing discount on clothes and accessories (even new arrivals)

Hourly Range: $15.00 - $15.52

At J.Crew Group (JCG) we aim to pay competitively for our company’s size and industry. The base salary offered will take into account internal equity and may vary depending on the candidate’s geographic region of work premises, job-related knowledge, skills, and experience among other factors. The base salary is just one component of J.Crew Group’s competitive total rewards strategy that also includes the opportunity for bonus, competitive benefits and perks.

One of our core focuses here at JCG is creating a community and culture that builds belonging. We are deeply committed to our Diversity, Equity and Inclusion efforts, and we warmly welcome job applicants of all backgrounds.

JCG is proud to affirmatively provide equal opportunity to all associates and qualified applicants without regard to race, color, religion, national origin or citizenship, age, sex, marital status, ancestry, legally protected physical or mental disability, veteran status, gender identity, sexual orientation or any other basis protected under applicable law.