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StepStone Hospitality Inc.

Front Desk Agent

Maryland Heights, MO

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hirly's read of this role

Seniority
Mid level
Country
US
Work mode
On-site / unstated
First seen by hirly
26 Sept 2026

Derived automatically from the posting. Upload your resume above to see how the role scores against it.

the posting

Description

  • What You Will Be Doing:
  • Greets, registers, and assigns rooms to guests. Issues room key and gives directions.
  • Sorts incoming mail and faxes for guests.
  • Answers inquiries pertaining to hotel services; registration of guests; shopping, dining, entertainment and travel directions.
  • Keeps records of room availability and guests' accounts.
  • Computes bill, collects payment, and makes change for guests.
  • Makes, confirms, and cancels reservations.
  • The Ideal Candidate:
  • Previous experience as a Front Desk Agent is preferred
  • Experience in a customer service industry is required

Requirements

  • Exceptionally friendly, outgoing demeanor with a passion for delivering excellent customer service.
  • Strong organizational and multitasking abilities in a fast-paced environment.
  • Previous front desk, office management, or healthcare administration experience preferred.
  • Excellent verbal and written communication skills.
  • Proficiency in using scheduling and billing software is a plus.
  • Weekend availability must be open to rotated
Original posting on StepStone Hospitality Inc.'s site ↗

Listed on hirly, a job board. hirly is not the employer: StepStone Hospitality Inc. is hiring for this role.

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