Front Desk Agent

Description

Now Hiring: Front Desk Associate | Join Our Resort Team!

Are you passionate about delivering exceptional guest experiences? Do you thrive in a fast-paced, service-driven environment? If so, we’d love to meet you!

We’re currently seeking a Front Desk Associate to join our resort team. As the first point of contact for our guests, you’ll play a vital role in creating a warm and welcoming atmosphere while helping ensure smooth front desk operations.

Pay: $17.50 per hour

Shift: AM 7:00am-3:30pm, flexible to include weekends and holidays

What You'll Do:

• •Greet every guest with a smile and provide outstanding customer service from check-in to check-out
• •Answer guest inquiries and resolve issues quickly and professionally
• •Manage room assignments, reservations, and billing with accuracy
• •Process payments and handle cash transactions confidently
• •Review reservations and prepare for daily arrivals
• •Maintain front desk procedures, including key control and registration audits
• •Ensure confidentiality and security protocols are followed
• •Collaborate with the team to keep operations running smoothly
• •Take initiative and support various tasks as needed

Requirements

What We’re Looking For:

• •A friendly, dependable, and customer-focused personality
• •Strong communication and multitasking skills
• •Basic math skills and comfort handling payments
• •Ability to stay organized in a busy environment
• •Tech-savvy with a willingness to learn new systems
• •Detail-oriented and trustworthy with guest information
• •Previous hospitality or customer service experience is a plus
• •Flexibility to work weekends and holidays as needed

Why Join Us?

• •Work in a welcoming, team-oriented resort environment
• •Opportunities to grow within hospitality and resort operations
• •Be part of creating memorable experiences for our guests every day

• Ready to bring your positive energy and customer service skills to our team?
• Apply today and start your next adventure with us!