Front Desk Aid

Application Instructions:

Active Student Employees : If you are a current Student Employee or have previously worked in a student position, you must apply from your existing Workday account. Do not apply from the external careers website . Log in to Workday and type Find Jobs in the search . Locate the position and click Apply .

External Applicants: Please upload your resume on the Apply screen. Your application will automatically populate your resume details, and you may verify and update data on the My Information page.

IMPORTANT: Please review the job posting and fully complete all sections of the application. You will not be able to modify your application after you submit it .

Job Family:

Student Work Study

Department:

Mercer Medicine

Supervisor:

Kaye Miller

Job Title:

Front Desk Aid

Job Description:

Campus Health Atlanta is seeking an outgoing student to help at the front desk in the clinic. Located in the Sheffield building, room 206. The responsibilities include the following:

-Greet patients upon entrance to the clinic

-Answer incoming calls

-Schedule appointments

-Verify insurance before the appointment visit or at the time of appointment

-Call patients as needed for follow-up, no-show appointments, etc.

-Check patients in for the appointment and out after the appointment

-Ensure all required patient demographic, contact, pharmacy, insurance, and other information is up-to-date in the chart upon patient arrival to the clinic

-Scan documents into charts

-Other duties as needed by supervisor

Candidates must have:

-Exceptional customer service skills and phone etiquette

-Must be well-spoken

-Ability to maintain calm under pressure

-Commitment to attendance and reliability

-Commitment to timely communication with supervisor for any needed schedule changes

-Adherence to HIPAA requirements for the privacy of patient information

-Pay rate $10 per hour

Scheduled Hours:

20

Start Date:

08/17/2026

End Date:

05/8/2027