Front Desk Coordinator (Medspa)

About Us

Shapiro Aesthetic Plastic Surgery and Skin Klinic combines Dr. Shapiro's plastic surgery practice and Paradise Valley Skin Klinic under one roof - offering a convenient destination for patients' aesthetic needs. The entire staff exemplifies compassion and kindness, with everyone working towards the same goal - which is to provide the highest level of aesthetic care in a warm and welcoming environment.

Summary/Objective

The Front Desk Medspa Coordinator for Paradise Valley Skin Klinic focuses on administrative duties while creating a welcoming environment for our patients. In this position, the front desk coordinator will assist patients with inquiries about medspa services provided, pricing, and products available. In addition, they are responsible for capturing leads and patient data in the system accurately.

Essential Duties and Responsibilities

Greets patients and oversees entry of patient data in Nextech (EHR System)

Captures contact information for prospective patients and generates leads

Educates patients on services offered by Paradise Valley Skin Klinic

Answers phones and effectively communicates with patients on their inquiries

Schedules appointments

check-in and check-out Medspa patients

Alerts proper staff of patient's arrival

Maintains a clean and organized front desk area

Assists with social media marketing content

Exemplifies the desired culture and philosophies of the organization working effectively as a team member with other members of management and the clinic staff

Qualifications

Prior experience in a cosmetic/plastic surgery setting preferred

Positive, outgoing and friendly attitude

Excellent communication skills

Experience with Microsoft Office (Word, Excel, Outlook)

Benefits

401(k) plus company match

Health insurance

Vision insurance

Dental insurance

Paid time off

Paid Holidays

Short and long term disability coverage

Life insurance

Supplemental insurance

Schedule

Monday - Friday 8:30 - 5:00

Experience

High end customer service: 2 years (Required)

Our Company is a Drug-Free Workplace dedicated to maintaining a safe, healthy, and professional environment for our patients, employees, and community. As a condition of employment, all candidates who receive a contingent offer of employment must successfully complete all required pre-employment screenings, including a background check and a drug screening, in accordance with applicable federal, state, and local laws. The pre-employment drug screening includes marijuana (THC) and other controlled substances. A positive test result for marijuana (THC) or any prohibited substance, where permitted by applicable law and consistent with Company policy, may disqualify an applicant from employment.