Bass Medical Group

Front Desk/MA

Concord, CA

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hirly's read of this role

Seniority: Mid level
Country: US
Work mode: On-site / unstated
First seen by hirly: 20 Oct 2026

Derived automatically from the posting. Upload your resume above to see how the role scores against it.

the posting

Description

A strong applicant must be computer savvy, able to multitask, work well under pressure, have excellent communication skills and possess a positive can do attitude. Candidates should be flexible and friendly with clients and staff. The ability to work independently, proactively and adapt appropriately to changing priorities is a must.

Qualifications:

Electronic Medical Records programs, (EPIC Preferred)

Customer Service Experience

Multiple Phone Lines/Experience in a fast paced work environment

Medical Terminology, OSHA and HIPAA training Experience with Medicare, HMO and PPO insurance payers

Excellent verbal and written communication skills required

Proven problem solving, analytical and decision making skills Strong computer skills (Microsoft Word, Excel and Outlook)

Prefer experience but willing to train the right Candidate

Duties:

Perform all administrative and direct patient care tasks in a clinical setting to patients at check out.

Obtain Lab/test results from outside as well as sending standing Orders to designated labs

Processing prior authorizations for various tests MD orders

Contacting insurance companies to file appeals or obtain verbal authorizations for urgent treatment

Working closely with providers to coordinate patient care needs

Providing patients with referrals for continuing care Educate patients about processes and procedures

Education/Certification Requirements:

High School diploma required

Medical Assistant Certificate (AAM/CMA) CA/National preferred

Experience:

Two to three years Medical front and back office experience preferred One year EMR preferred- EPIC Preferred

Work Hours: Monday - Friday 8:15pm - 5:00pm 32hours/week

Compensation based on experience. Anthem Medical/Anthem Dental/Anthem Vision Life Insurance Benefits AD&D LTD Aflac Nationwide Pet Insurance 10111 FSA & HSA Plans Disability Benefits Matching 401k retirement Plan and Profit sharing Vacation, Sick leave and paid holidays

Willing to offer full time to candidates based on performance

Original posting on Bass Medical Group's site ↗

Listed on hirly, a job board. hirly is not the employer: Bass Medical Group is hiring for this role.