Front Desk Receptionist – Honest Teeth

Patient Care Coordinator – Honest Teeth Dentistry

Elm Grove, WI | Full-Time

At Honest Teeth Dentistry, we believe healthcare is about connection, not transactions. We have been serving families in Elm Grove for over a decade, blending modern dentistry with a warm, family-centered environment.

We’re seeking a front desk receptionist, "Patient Care Coordinator," to be a welcoming face and voice of our practice. Your role will be to support patients through every step of their visit—ensuring they feel seen, heard, and valued.

Responsibilities:

Welcome and check in patients with warmth and professionalism

Manage scheduling of new patients, recalls, and treatment follow-ups

Verify insurance, collect co-pays, and maintain accurate patient records

Communicate treatment plans clearly and support patient understanding

Use technology (dental software, tablets, digital forms) to streamline processes

Help maintain a clean, organized, and inviting reception area

Collaborate with the Office Manager and clinical team to keep the day running smoothly

Stay compliant with HIPAA and OSHA regulations

Requirements:

A compassionate, patient-first mindset

6 months minimum dental or healthcare experience is strongly recommended

Excellent communication and organizational skills

Comfort with technology and willingness to learn new systems

• Benefits:
• Competitive hourly pay
• Health & dental benefits
• Paid time off
• CE/training opportunities
• A supportive, team-first environment

Join a practice where you’ll help patients smile brighter every day. Apply today!