Kenton Lands, LLC
Front Desk Staff- Better Bodies
Fort Mitchell, KY
Get past the screening software and onto a recruiter's desk
hirly rewrites your resume for this job — matching the keywords and skills in the posting, moving your most relevant experience to the top, and writing a cover letter to fit. About 30 seconds.
- Keywords matched to this posting
- Fit score before you apply
- Cover letter included
Matched against 2.6M live jobs from 190,000+ employers in 200+ countries.
Tailor my resume for this job →Apply from your AI assistant
Connect hirly to Claude and ask it to apply to this job. hirly tailors your resume, fills the employer’s form and asks before sending. ChatGPT: manual setup today.
Some employer sites stop an application at a CAPTCHA or sign-in and hand it back with a link. Applying needs a paid plan. Works with any assistant that supports MCP.
hirly's read of this role
- Seniority
- Lead / management
- Country
- US
- Work mode
- On-site / unstated
- First seen by hirly
- 26 Sept 2026
Derived automatically from the posting. Upload your resume above to see how the role scores against it.
the posting
Description
Member Service Staff
Front Desk Attendant checks in members and welcomes with a friendly smile. They complete the entry transaction accurately and efficiently, while assuring security, program registration, upcoming activities and directing members for a smooth and hassle free entry.
Basic Function: Welcoming members, informative entry and assure accurate transaction, and security standards are maintained.
Responsibilities:
- “Welcome” all incoming guests in a friendly manner. (BIG SMILES)
- First impression of member– greets then does needs assessment to properly inform and recommend the best promotional offerings.
- Answer multi-line telephone system, take accurate messages, direct telephone calls and respond to simple inquiries in a courteous manner.
- Operate computerized POS to handle all transactions and registrations.
- Reconcile POS and balance at end of each shift and record it accordingly.
- Recommends accurate information on all special programs, activities and upcoming events. Remain aware of all activities, events and safety rules.
- Monitors lawful entrance of guests.
- Report any misconduct of patrons and/or employees to management immediately. This includes stealing, damaging of games/property and drug/alcohol use.
- Provide assistance in party check out procedure as needed.
- Gives tours of facility if needed.
- Assist guests with special requests.
- Execute your role's guest service performance standards on a daily basis
- Notice opportunities and take action to facilitate social interactions with families.
- Look for moments to surprise, engage guests with enthusiasm and go above and beyond using your own authentic personality.
- Create and perform your signature move and interact with guests on an ongoing basis.
- Communicates with supervisor to maintain front desk inventory and supplies.
- Perform other related duties as assigned.
- Responsible for general upkeep of entrance and lobby areas.
Requirements
Skills: Communication Skills, Currency Aptitude, Customer Service Skill, Phone Etiquette, Organization, Professionalism, Stress management
Experience: Prior customer service experience helpful.
Position Reports to: Member Service Director
Listed on hirly, a job board. hirly is not the employer: Kenton Lands, LLC is hiring for this role.
Browse similar roles
Want this one?
Upload your resume and hirly rewrites it for this job and writes the cover letter — in about thirty seconds, before you sign up.
Tailor my resume for this job