Front End Supervisor - Retail

Description

Join Our Team as a Retail Front-End Supervisor!

At Norfolk Hardware & Home Center, we live by the mantra ' Big enough to serve you, small enough to know you. ' Our commitment extends beyond providing home essentials and DIY solutions; it's about establishing a local pillar of the community, where our customers feel valued. Join our dynamic team and play a key role in shaping unforgettable shopping experiences.

Why Us?

• •Thriving Environment: Every day is a chance to make a difference in our vibrant and customer-centric workplace.
• •Leadership Role: Lead a dedicated team, ensuring seamless day-to-day checkout experiences.
• •Professional Growth: Elevate your career in a supportive environment that values continuous development.
• •Community Connection: Be part of a community-driven, family-owned company, deeply rooted in the Boston area for the last 90 years.

Requirements

• •Mentorship and Development: Drive high-level service by fostering growth and collaboration among front-end retail staff.
• •Efficient Operations: As a front-end supervisor, you will oversee smooth register & checkout operations, review staffing levels, hire and train new staff, address customer issues, and support associates for exceptional customer transactions.
• •Store Presentation: Maintain a positive image, and ensure an inviting, well-organized, and stocked checkout area for an outstanding retail customer experience.
• •Innovative Collaboration: Work with store management to identify process efficiencies, define impulse items for display, and other special projects.

Front-End Supervisor Qualifications:

• •Experience and Expertise: 3+ years of supervisory & retail experience, preferably in home improvement.
• •Diversity and Inclusion: Embrace a multicultural workforce, and if bilingual - that's a plus!
• •Educational Background: An associate degree in business management or a related field is desired.

Physical Requirements:

• •Standing: Extended periods of standing.
• •Lifting: Ability to lift 50+ lbs.
• •Mobility: Walking, stooping, and climbing.
• •Customer Assistance: Carrying items to assist retail customers.
• •Hearing Adaptability: Adapting to varying noise levels.

Perks:

• •Competitive salary based on retail management experience.
• •Full benefits, including health, dental, and Norfolk-paid life insurance.
• •401k with generous company match and financial wellness education.
• •Opportunities for professional development.
• •Positive and inclusive workplace culture.
• •Employee discounts and special perks.

Apply now to be our Retail Front-End Supervisor! Join us in creating an exceptional shopping experience at Norfolk Hardware and Home Center. Your successful career journey begins here.