Front Office Assistant

Description

Purchase Endodontics is looking for a friendly, detail-oriented Front Office Assistant to join our patient-focused team. Our goal is to provide an exceptional experience for every patient, from their first phone call to their post-treatment follow-up.

The ideal candidate brings a willingness to learn, a kind and caring approach with patients, and a positive attitude.

Responsibilities

• •Verify insurance benefits, calculate patient portions, and determine pre-pay amounts for consultations and surgeries.
• •Accurately enter and manage patient information using EMR systems.
• •Discuss treatment plans and financial responsibilities with patients and collect payments as needed.
• •Answer and manage a high-volume, multi-line phone system with professionalism and warmth.
• •File and follow up on insurance claims, ensuring proper documentation for timely processing.
• •Schedule and confirm clinical and surgical appointments.
• •Greet patients warmly upon arrival and assist with check-in and check-out processes.
• •Prepare patient charts and maintain daily schedules for the clinical team.
• •Maintain a clean and organized front desk area while multitasking efficiently.
• •Collaborate with team members to ensure a smooth and positive patient experience.

Requirements

• •Previous receptionist or front office experience in a dental or endodontic office preferred but not required.
• •High school diploma or equivalent.
• •Excellent communication and customer service skills.
• •Strong attention to detail and ability to stay organized in a busy environment.
• •Positive attitude and a willingness to learn and support the team.

Benefits

• •Medical, dental, and vision insurance
• •Life insurance
• •Short- and long-term disability coverage
• •Paid time off (PTO)
• •401(k) plan with company match

If you’re a dependable team player who enjoys working with patients and values a collaborative, supportive environment, we’d love to hear from you!