IHG

Front Office Manager

India

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Role family: Operations
Seniority: Lead / management
Country: IN
Work mode: On-site / unstated
First seen by hirly: 25 Oct 2026

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the posting

Description Oversee the day-to-day operations of the Front Office, including Reception, Concierge, Bell Desk, Guest Relations, and Reservations coordination. Ensure exceptional guest service and maintain high standards of guest satisfaction. Manage guest check-ins, check-outs, VIP arrivals, special requests, and guest complaints professionally. Monitor room inventory, occupancy, room rates, and revenue opportunities in coordination with the Revenue and Sales teams. Lead, train, motivate, and de…

Original posting on IHG's site ↗

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Front Office Manager

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