FT Loan Operations Associate (Career-starter) - Cleona

Description

JOB SUMMARY

The Loan Operations Associate is responsible for a wide range of duties related to loan accounts, including but not limited to account maintenance, balancing and reconciliation, dealing with customer or employee inquiries, and researching problems. Candidates for the position should be able to pay close attention to detail and have above average problem solving and accounting skills.

DUTIES AND RESPONSIBILITIES

Respond to telephone inquiries from customers and associates pertaining to loan balances, payoffs, collateral information, etc.

Loan account maintenance and transactions

Perform daily balancing of the general ledger accounts

Review loan files for proper documentation and compliance

Prepare, review, and maintenance missing or incorrect documentation on the Loan Error Log

Prepare, scan and perform quality control on loan files

· Add and remove ACH and AFT records

· Process returned payments

Collection maintenance

Process credit disputes

Process charge offs

Process loan extensions

Maintenance and process vehicle titles

Process closed loans

Process low balance report

Process and maintain proof of collateral insurance

Prepare and review HMDA LAR documentation

Review declinations

Prepare Satisfaction Pieces

Initialize and maintain Forced Placed Insurance

Review and maintain Flood Insurance

Document and perform total loss documentation for insurance companies and customers

Prepare escrow accounts for payment

Prepare and maintain escrow analysis

Monitor and process PMI payments and cancellations

Federal Home Loan Bank (FHLB) monthly balancing

FHLB remittance

Process participation payments

Update and maintain dealer floor plan

Update and maintain adjustable rate analysis on loans

Process monthly credit insurance commission

Process credit life/disability claims

Process construction draws

Maintain tickler report

Must advance to Loan Operations Specialist I within 18 months of hire

Promote and preserve JBT’s values and culture

Follow Bank policy and procedure to prevent fraud and financial crimes

Other duties as assigned

Requirements

SKILLS REQUIRED

• •Broad knowledge of departmental operations, policies and procedures
• •Ability to deal effectively and tactfully with customers and associates
• •Ability to recognize irregular or suspicious transactions and take appropriate steps to prevent loss
• •Adequate understanding of operations in other departments and bank retail outlets
• •Understanding of Federal Regulations as they apply to loans
• •Experience with using personal computers and common business applications such as Word, Excel, and Outlook.
• •Exposure to bank core accounting systems, Jack Henry Silverlake preferred.
• •Ability to operate common business equipment such as copiers, printers, and scanners.
• •Above average problem solving and accounting skills
• •Ability to lift 25 lbs.