San Tan Auto Partners LLC

FULL TIME SERVICE ADVISOR

Gilberts, AZ

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hirly's read of this role

Seniority: Mid level
Country: US
Work mode: On-site / unstated
First seen by hirly: 25 Sept 2026

Derived automatically from the posting. Upload your resume above to see how the role scores against it.

the posting

Description

The primary purpose of this job is to maintain the service metrics for the Quick Lane and Service Departments, while retaining a high level of customer satisfaction.

Requirements

Essential Functions:

Retain a high level of customer satisfaction at or above Group Average

Maintain a high level of Service Metrics Measurements

Follow the Written Service Drive Process for both Quick Lane and Service Departments

Control expenses including Rental Vehicles and policy adjustments

Develop and exhibit good problem solving skills, including solving concerns with customers and associations without involving management

Develop accounting skills for the Service department

Learn to use the DMS (Dealership Computer System)

Understand the Ford Warranty Process

Manage and control the daily Work-In-Process (WIP) and Special Orders for Parts

Continue all training and certification classes

Maintain a good relationship with all departments

Endorse a high level of professionalism

Education Required:

High School Diploma or equivalent

Practical Experience:

1 year of experience in the field is required

Original posting on San Tan Auto Partners LLC's site ↗

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