General Application

Interested in Working at Open Approach?

Location: Burlington, VT | Hybrid or Remote Considered Based on Role

WHO WE ARE

Open Approach is a values-driven, client-focused IT services company based in Burlington, Vermont. We deliver exceptional managed technology and phenomenal client support to organizations across New England and beyond. Our focus is on long-term partnerships built on trust, transparency, and shared success, not sales quotas.

We earn our clients’ business every month by staying relentlessly focused on their success. From the very first interaction to ongoing evolution, we design seamless experiences grounded in understanding, integrity, and practical solutions. We believe in making thoughtful, informed decisions, even in uncertain situations, and creating lasting impact instead of quick fixes.

At our core, we value equity, humility, excellence, accountability, innovation, and openness. These guide everything we do, from how we collaborate internally to how we support clients through complex technical challenges.

We are continually refining our team, enhancing our capabilities, and investing in talent to drive forward meaningful change. We embrace candid feedback, own our outcomes, and strive to improve every day. If that sounds like the kind of company you want to grow with, we would love to hear from you.

THINK YOU WOULD BE A GREAT FIT?

Even if we are not actively hiring for a role that matches your background, we are always interested in meeting people who share our values and want to make a meaningful impact. Whether you are a technician, engineer, account manager, sales professional, or operations expert, if you are fueled by curiosity and committed to real growth for both yourself and your team, we would love to connect.

WE LOOK FOR PEOPLE WHO ARE:

· Humble, kind, and reliable

· Empathetic communicators who embrace openness and candor

· Curious and constantly learning with a passion for innovation

· Technically sharp or eager to grow their expertise

· Organized and detail-oriented, driven by a commitment to excellence

· Comfortable in a fast-moving, collaborative environment

· Accountable, transparent, and motivated by purpose

· A little quirky, very dependable, and committed to equity and inclusion

WHAT WE OFFER

While specific benefits may vary by role, here are some of the perks of working at Open Approach:

· Competitive salary

· 401(k) with 4% match starting day one

· Generous PTO (starting at 16 days, plus paid holidays)

· Fully paid parental leave

· Health, dental, and vision coverage with generous employer contributions

· Company-sponsored Life, Short-Term Disability, and Long-Term Disability insurance

· Smartphone stipend for on-call rotation

· Weekly company lunches, coffee, snacks, and a pet-friendly office

· A team of smart, fun, grounded people who support one another

HOW TO EXPRESS YOUR INTEREST

Click "Apply" or use the form below to send us your resume and a cover letter that gives us a sense of who you are, not just what you have done. Tell us why you are excited about Open Approach, what kind of work you are passionate about, and how you see yourself contributing to our team.

We review every application and will reach out if we find a potential match now or in the future.

HOW NOT TO APPLY

· Forget to include a thoughtful cover letter. We read them!

· Submit a resume full of grammatical errors

· Hide your personality. We want to know the real you

Thank you for your interest in Open Approach. We are always on the lookout for great humans who want to do great work.