General Manager

Who We Are

Since 1981, Mesa Systems has delivered reliable relocation services locally, coast-to-coast, and internationally. Built on the principles of Pride. Respect. Trust. (PRT), we take pride in our work, respect our customers and each other, and trust our teams to deliver at the highest level—every time.

As we continue to grow and expand, we are looking for strong operational leaders to drive performance, build teams, and deliver exceptional customer experiences.

The Role

The General Manager (GM) is responsible for the overall performance of a Mesa branch, including revenue growth, operational execution, financial performance, and team leadership.

This is a hands-on leadership role requiring someone who can drive results, lead people, and operate the business end-to-end. The GM is accountable for delivering profitable growth while maintaining a strong culture aligned to Mesa’s PRT values.

What You’ll Do

Business & Financial Performance

Own full P&L responsibility for the branch

Drive revenue growth across local, national, and O&I business lines

Manage costs, productivity, and profitability

Forecast, plan, and execute against financial targets

Operations Leadership

Ensure safe, efficient, and high-quality service delivery

Partner with Dispatch, Warehouse, and Drivers to optimize operations

Monitor key metrics (on-time performance, claims, labor efficiency, etc.)

Drive continuous improvement and operational excellence

Sales & Customer Growth

Partner with Sales to grow local and national accounts

Build and maintain strong customer relationships

Ensure service execution aligns with customer expectations

Support estimating, proposals, and key account development

Team Leadership & Development

Lead, coach, and develop a diverse team across operations and support roles

Build a high-performance culture rooted in accountability and respect

Identify and develop future leaders (HiPo / succession planning)

Address employee relations matters with consistency and professionalism

Culture & Engagement

Champion Mesa’s Pride, Respect, Trust (PRT) values

Drive employee engagement, recognition, and retention

Serve as a visible leader in the branch and local community

Compliance & Safety

Ensure compliance with DOT, safety, and regulatory requirements

Maintain a strong safety culture across all functions

Partner with HR and Safety on investigations, training, and compliance

What Success Looks Like

Branch consistently meets or exceeds revenue and profitability targets

Operations run efficiently with high customer satisfaction

Strong team engagement with low turnover in key roles

Safety and compliance standards are consistently met

You are viewed as a leader of leaders, not just a manager

What We’re Looking For

7–15+ years of leadership experience in operations, logistics, transportation, or service-based industries

Proven success managing P&L ($20M) and driving business performance

Strong leadership, coaching, and team development skills

Ability to operate in a fast-paced, hands-on environment

Strong problem-solving and decision-making capability

Experience in moving & storage, logistics, or related industry preferred

Why Mesa

Opportunity to lead and grow a business with real ownership and accountability

Be part of a company that values people, performance, and culture

Work in a dynamic, growth-oriented environment

Culture grounded in Pride. Respect. Trust.