General Manager | Southern CA Regional Application

Description

**This is a general application for Swickard Auto Group in Southern California for candidates willing to relocate if necessary based on position availability.**

The General Manager is responsible for overseeing all aspects of a dealership's operations, ensuring profitability, customer satisfaction, and compliance with industry standards. This role requires strong leadership, business acumen, and a deep understanding of the automotive industry.

Responsibilities:

Financial Performance:

• •Develop and implement annual business plans and budgets.
• •Monitor and analyze financial performance, including sales & service, profit margins, and expenses.
• •Implement cost-saving measures and strategies to improve profitability.

Sales Operations:

• •Set and achieve sales goals for new and used vehicles.
• •Oversee the sales team, providing training, coaching, and motivation.
• •Manage inventory levels to optimize sales and minimize costs.

Customer Service:

• •Ensure exceptional customer satisfaction throughout the entire sales and service process.
• •Resolve customer complaints and address issues promptly.
• •Implement customer loyalty programs and initiatives.

Human Management:

• •Develop and maintain a positive work environment.
• •Manage employee performance and address disciplinary issues.
• •Recruit, train, and manage a high-performing team.

Compliance:

• •Ensure compliance with all applicable laws, regulations, and industry standards.
• •Maintain accurate records and documentation.
• •Manage relationships with manufacturers and suppliers.

Marketing and Branding:

In conjunction with the marketing team, develop and implement effective marketing strategies to attract new customers.

Qualifications:

• •Demonstrates a high “HQ” (Hospitality Quotient) consisting of kindness & optimism, intellectual curiosity, work ethic, empathy, self-awareness, and integrity.
• •Education : Bachelor's degree in business administration or a related field.
• •Experience : 5+ years of experience as a General Sales Manager or 3+ years as a General Manager at a franchise dealership with a track record of success.
• •Certifications : Certifications in automotive management or sales a plus.
• •Strong leadership and interpersonal skills.
• •Excellent written and verbal communication skills and negotiation abilities.
• •Strong financial acumen and analytical skills.
• •Knowledge of automotive industry trends and best practices.
• •Ability to work under pressure and meet deadlines.
• •Outgoing, and positive attitude

Physical Requirements

• •Sitting: The majority of the workday is spent sitting at a desk, using a computer and phone.
• •Standing and Walking: There may be times when the general manager needs to stand, walk around the dealership, or attend meetings.
• •Reaching and Bending: The manager may need to reach for files, supplies, or equipment.
• •Lifting: Occasionally, there might be a need to lift or move documents, supplies, or equipment.

Benefits of Working at Swickard:

• •Career Path – Swickard isn’t just a J-O-B. You’ll learn and grow into different roles and be able to take on new leadership responsibilities.
• •Ongoing training and support
• •Opportunities for continued personal and professional growth.
• •We are an Equal Opportunity Employer and value diversity and inclusion at our company.

Competitive benefits package:

• •Insurance: medical, dental, vision, life and pet insurance
• •Optional disability coverage
• •401k plan
• •Paid Holidays
• •PTO

About Us:

• •We were founded in 2014 by Jeff Swickard in Wilsonville, OR.
• •We’re a hospitality company that happens to sell cars, parts, and service.
• •We are a team. Everyone plays a role in our success.
• •Culture: We want to be our customers’ favorite place to purchase, lease, or service their vehicle and we want to be your favorite place to work!
• •Highline Brands: Swickard has positioned itself as a leader in highline brands such as Mercedes Benz, BMW, Volvo, Porsche, Lexus, Audi, Land Rover, and more.
• •We are consistently ranked as one of the fastest growing dealership groups in the US by Automotive News.

Most people have a stressful experience buying or servicing their car. It shouldn’t be that way. We’re looking for people as crazy as we are about revolutionizing the car-buying experience, and it starts with hospitality. Hospitality isn’t just what we do, it’s who we are. We need exceptionally talented individuals to join our mission and embark on a challenging, rewarding career. Do you have what it takes?