German or Dutch Speaker Export Sales Order Management Senior Analyst

Location: Budapest, Hungary

Job Type: Full time

About the job

Our Hubs are a crucial part of how we innovate, improving performance across every Sanofi department and providing a springboard for the amazing work we do. Build a career and you can be part of transforming our business while helping to change millions of lives. Ready?

We’re an innovative global healthcare company that helps the world stay ahead of infectious diseases by delivering more than 500 million vaccine doses a year. Across different countries, our talented teams are exploring new technologies to protect people and promote healthy communities. We chase the miracles of science every single day, pursuing progress to make a real impact on millions of patients around the world.

Our Order to Cash (O2C) team aims for excellence, equipping Sanofi with a robust core model, seconded with best of breed digital solutions embedding artificial intelligence and machine learning functionalities.

Our international presence, our ambition to become a global reference player for all order to cash related processes mean that our team works on a variety of projects with opportunities for a rich mix of work. This leads to a challenging and stimulating professional experience full of growth and learning.

We offer a diverse and dynamic environment that’s growing at pace. Over the past two years, the organization has doubled in size and increased its scope. This provides opportunities for learning, growing, job moves and a diversified, fulfilling career.

Main responsibilities

Responsible for managing the export sales order compliance process. This includes tasks such as export license assignment and verification, ensure controls compliance

Handle documentation processes checking and validating export documents, determining optimal documentation requirements

When required, block the order for delivery or billing and responsible to follow up to remove delivery as appropriate when issue is resolved and liaise with the impacted stakeholders (e.g. Distribution)

Support Customs Declaration whether through the GTP SAP module or via customs brokers specially in case of issues to solve

You will monitor the intercompany automation model to ensure its optimal execution through to the last billing entity, error detection and issues resolution

Monitor orders blocked and perform modification upon requests from the relevant stakeholders (e.g., delivery date change, quantity change, etc.) identify the reason associated and document the changes done

Liaise with local responsible to ensure the proper execution of stock allocation that has been previously set-up into the system. Ensure the right coordination to manage the exceptions, reschedule backorders, and investigate possibilities to mitigate to limit out of stock (Delay deliveries, Short-Shelf-Life stock)

Liaise with Logistic (distribution & transport to ensure the deliveries and invoicing processes according to the expected lead times, and provide the necessary documentation for shipments

Contribute to continuous improvement of order processing as required by Manager, Global Process Lead

About you

Experience

At least 3 to 5 years Supply Chain experience with knowledge of order processing and customer service or similar (essential) preferably in Pharma

Advanced understanding of international trade, export documentation, and compliance requirements

Overall Order to cash knowledge including link with customer inventory management (essential)

Strong problem solving, deductive and analytical skills (advantageous)

Good business acumen (advantageous)

Experience in process improvement project (advantageous)

Participation in previous transition projects (advantageous)

Hard and Soft Skills

Functional Skills

At least 5 years´ experience in Customer service, Order to Cash & /or Master Data management, contract & commercial conditions management or similar (essential) preferably in Pharma

Understand commercial policies, pricing, rebates, on-off invoices (essential)

Experience in running services within a Business Services organization (advantageous)

Good business acumen (advantageous)

Strong problem solving, deductive and analytical skills (advantageous)

Technical

Hands-on experience of SAP (essential) preferably in S4 Hana

Expertise in SAP GTS is a plus

Extended practices of SD SAP module with different functionalities

Strong understanding of customer inventory management

Experience with Case management tools (advantageous)

Knowledge of Microsoft Office and expertise of MS Excel (essential)

Interpersonal

Ability to interact with internal and external stakeholders in issue resolution (essential)

Is self-motivated, well organized, hard-working, detail-minded, clear thinker, quick learner

Team player, able to work collaboratively transversally and with front line teams with an end-to-end mindset (essential)

Good communication skills (essential)

Well-inclined towards change and can work under pressure

Education

Diploma on Economics/Trade/Foreign Trade/Logistics/Finance

Languages

Excellent English and German/Dutch written and verbal

Additional European language is a plus

Why choose us?

Work where global operations meet bold ambition – lead a 250+ team delivering critical services that directly enable life-changing treatments to reach patients across 30+ markets

Accelerate your impact through cross-functional collaboration, international exposure, and a seat at the global O2C leadership table

Create value from day one – drive AI adoption, digital transformation, and operational excellence at a scale that matters

Bring bold ideas to life with cutting-edge technology, from GenAI and Agentic AI to SAP S/4HANA and advanced automation platforms

Collaborate with curious, open-minded colleagues across borders, functions, and cultures in one of Sanofi's four strategic global hubs

Find your place in a workspace designed for you – modern Budapest offices, flexible hybrid working, and a benefits package that supports your wellbeing and growth

Join an Award-Winning Team at Sanofi Budapest Hub!

Be part of something exceptional. Our Budapest Hub has been recognized for workplace excellence, innovation, and our commitment to putting people first. Office of the Year 2025 – Evolution Award Our most recent award – Sanofi is recognized for creating an innovative workspace that supports collaboration and adaptability.

Marketing Diamond Award 2026 – Employer Branding One of the highest honours at Hungary's prestigious Marketing Diamond Awards, recognizing excellence in employer branding.

BSC Investor of the Year 2025 Awarded by HIPA, ABSL Hungary, and AmCham Hungary for our contribution to Hungary's business services sector.

PwC Workforce Preference Survey 2025 – Top 3 Most Attractive Employers Ranked 3rd among the most attractive employers in Hungary.

Hungarian Employer Branding Awards 2025 – Gold & Silver Best Strategic Employer Branding Campaign (Gold) and Best Employer Branding Campaign in the Pharma Sector (Silver).

Discover our Code of Conduct , that serves as the moral compass that guides us when chasing the miracles of science to improve people’s lives. Please ensure to have read this document before applying.

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Pursue progress , discover extraordinary

Better is out there. Better medications, better outcomes, better science. But progress doesn’t happen without people – people from different backgrounds, in different locations, doing different roles, all united by one thing: a desire to make miracles happen. So, let’s be those people.

At Sanofi, we provide equal opportunities to all regardless of race, colour, a