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Bank of America

GFC Investigator – Commercial Banking (AML)

Charlotte · Phoenix · Fort Worth · Jacksonville

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hirly's read of this role

Role family
Sales
Seniority
Mid level
Country
US
Work mode
On-site / unstated
First seen by hirly
3 Oct 2026

Derived automatically from the posting. Upload your resume above to see how the role scores against it.

the posting

Job Description:

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day.

One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We’re devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being.

Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization.

Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us!

Job Description:

This job is responsible for performing end-to-end investigations or investigations support functions of external financial crimes activities across one or more lines of business. Key responsibilities include conducting routine to complex investigations, including fraud committed by external parties, money laundering, or terrorist financing and acting as the liaison to Law Enforcement as required. Job expectations include providing coaching and inputs to investigators to improve case quality, ensure all cases are sufficiently investigated and findings are adequately documented.

​ Responsibilities:

Reviews, analyzes, and makes recommendations on investigations, while identifying enhancements to ensure cases meet or exceed closure and quality metrics

Reviews Suspicious Activity Reports (SAR) in a timely and accurate manner for submission to regulators and/or law enforcement

Reports facts of the investigation to senior stakeholders, assisting in identifying potential operational or compliance risks and partners with Global Financial Crimes (GFC) Management and/or Front Line Units (FLU) to resolve investigations

Performs quality control functions, training, communications, guidance, monitoring scenario development/enhancement input and testing, or law enforcement liaison responsibilities in an investigative support role

Supports the identification of improvements to the investigations and case assignment processes to enhance the effectiveness of investigative procedures

Participates in the case assignment process to distribute work across the investigative team

Skills:

Coaching

Fraud Management

Quality Assurance

Regulatory Compliance

Investigation Management

Policies, Procedures, and Guidelines Management

Risk Management

Issue Management

Reporting

Written Communications

Preferred Technical Skills:

Risk Identification & Assessment

Line of Business (LoB) Products, Services & Acumen

Risk Governance & Reporting

Financial Crimes Risk Programs

Enhanced Due Diligence

Customer Due Diligence

Regulatory Knowledge

Case Investigations & Resolution

High Risk Activities & Typologies

Required Qualifications:

Minimum 5 years' experience in anti-money laundering (AML), financial crimes investigations, including consumer or complex investigations

Proficiency in Microsoft Excel is needed

Strong writing skills / report writing (SARs)

Desired Qualifications:

Bachelor's Degree in related field

Effective communication skills

Experience in financial services and/or a related government entity

Certified Anti-Money Laundering Specialist (CAMS)

Certifications: ACAMS – Association of Certified Anti-Money Laundering Specialists​

Shift:

1st shift (United States of America)

Hours Per Week:

40

Original posting on Bank of America's site ↗

Listed on hirly, a job board. hirly is not the employer: Bank of America is hiring for this role.

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