Global Service Desk

Job Description:

• Essential Job Functions:
• •Provide basic technical support in infrastructure services, assisting with routine tasks.
• •Participate in infrastructure projects and tasks to gain hands-on experience and knowledge.
• •Support basic monitoring and routine troubleshooting of infrastructure systems.
• •Work with team members to address infrastructure-related needs and day-to-day operations.
• •Assist in the development and maintenance of infrastructure documentation.
• •Show eagerness to learn and grow in a technical role.
• •Develop foundational technical skills and knowledge.
• •Follow established best practices and standards in infrastructure service delivery, under supervision.

• Basic Qualifications:
• •Entry level
• •Typically, 0-1 years of relevant work experience
• •A strong desire to gain experience in infrastructure technology analysis
• •A continuous learner that stays abreast with industry knowledge and technology

• Other Qualifications:
• •Relevant certifications, such as CompTIA A+, AWS Certified Cloud Practitioner, or Microsoft 365 Certified: Fundamentals, are a plus

At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We’re committed to fostering an inclusive environment where everyone can thrive.

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