Erin Hills Golf Course, LLC

Golf Operations - Guest Services Associate

Location unstated

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hirly's read of this role

Seniority: Mid level
Country: US
Work mode: On-site / unstated
First seen by hirly: 26 Sept 2026

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the posting

Description

I. Position

Golf Operations & Guest Services Associate

II. Classification

Part-Time Seasonal, Hourly, Non-Exempt

Full-Time Seasonal, Hourly, Non-Exempt

III. Job Purpose

Provide optimal customer service and hospitality to Erin Hills Guests. Attempt to anticipate and fulfill guest needs in a variety of responsibilities as assigned which may include Bag Drop, Valet, Practice Facility, Locker Room and/or Houseman Service. All by enhancing our customers’ satisfaction and incorporating the Erin Hills Mission Statement goals.

Requirements

IV. Areas Of Responsibility

Greeter/ Houseman/ Valet/ Practice Facility/ Bag Drop/ Locker Room

Greeting all overnight guests - assisting with luggage and valet service.
Greeting all golfing guests - assisting with golf bags, caddies, directions & parking.
Managing the Practice facility and the Drumlin putting course.
Moving & tracking luggage for overnight guests – arriving and departing.
Stocking and maintenance of the locker rooms on property.
Preparing guests luggage, golf clubs, and vehicles for departure.
All other tasks defined in golf operations handbook and by MOD.

V. Qualifications

Will be expected to have a clean appearance while on property, including uniform.
Position requires ability to stand/walk for extended periods of time.
Prior experience in the golf or club industry is preferred.
Be able to lift up to 50 lbs. on a daily basis.

VI. Reports to:

Director of Golf & Lodging

Guest Services Manager

Original posting on Erin Hills Golf Course, LLC's site ↗