Group Director Core

Who We Are:

Power Digital is an AI-Native Growth Firm built at the intersection of world-class talent and proprietary technology. We help leading and emerging brands grow by combining deep vertical expertise, strategic thinking, and enterprise intelligence to drive measurable business outcomes.

For more than a decade, we have built our business around one belief: the best technology makes great people better. Our teams of strategists, creatives, analysts, and technologists use Omega, our AI operating system, to surface opportunities faster, investigate what is driving performance, and execute approved work with greater speed and precision. Behind Omega is Iris, our proprietary intelligence layer, built on years of real performance data, strategic frameworks, testing, and learnings from across our client portfolio. AI expands the capacity of our people to think, create, solve harder problems, and make better decisions. Human judgment, creativity, and accountability remain central to how we work.

As a people-first firm, we value diversity in backgrounds and experiences. We strongly believe our people and culture are key to our success. We partner closely with our clients as an extension of their teams, working across strategy, execution, and measurement to identify what is truly blocking growth and determine what to do next. Our culture is built on people who are curious, ambitious, accountable, and committed to delivering meaningful results for our clients and for one another.

At Power Digital, we believe the future belongs to teams that combine the best talent with the best technology. We are building that future today.

**We support 100% remote, in-office, or hybrid work styles for anyone legally eligible to work in the U.S.

A day in the life:

The Group Director, Core is Power Digital's senior client relationship and revenue leader for a portfolio of primarily small business, founder-led clients. Your clients are often making their first serious investment in outside marketing help — the founder is usually the client, the budget is real money out of their own pocket, and a single underperforming month can feel existential in a way it rarely does at the enterprise level. You manage a higher-volume portfolio than almost any other Group Director role, and you run it the way a disciplined fund manager runs a broad, diversified book: fewer swings for the fences on any single account, more rigor in the system that keeps every account healthy. You are the executive a founder calls directly — there's no committee and no VP layer between you and the person who built the business — and the leader an Account Director never wants to let down. The roles you consistently play day-to-day are: portfolio growth owner, talent multiplier, tech forward leader and AI systems thinker.

At Power, retention is the floor, not the job. You are commercially driven first: you personally own executive relationships and expansion revenue for the top of your portfolio, and you hold your team to the same standard. In Core, that means running a scalable, standardized system — foundational packages, repeatable playbooks, and efficient triage — rather than bespoke strategy for every account, because the portfolio is wider and the margin for one-off customization is thinner than at any other tier. You coach Account Directors and their teams to operate as AI-Native Growth Directors — faster, sharper, and less buried in manual work than the role has ever required before. You decide which AI tools and workflows the division adopts. Your influence runs beyond Client Experience: you shape your Division's go-to-market position, you're a thought partner to your Managing Director and VP, and you represent Power Digital in market on how small, founder-led businesses can grow with limited resources.

Key Responsibilities:

Own net revenue retention and expansion MRR for the division; treat expansion as the primary commercial lever of the role and own the division's monthly service expansion target

Personally own executive relationships across the top 10-20% of the portfolio by MRR — direct relationship, not delegated

Run quarterly, relationship-focused executive check-ins with top-tier accounts and 1x1 check-ins with every priority account

Maintain an accurate, self-owned retention forecast on a weekly basis — accountable for the accuracy of the division's retention data

Track vertical-specific signal such as founder engagement and responsiveness, service package utilization, and time-to-first-win on foundational packages, since a disengaged founder or a stalled quick win is often the earliest warning sign of churn at this tier

Diagnose risk early and install fixes, not just responses; lead or co-lead quarterly plans for the top 10% of the portfolio, weighted toward strategic outcomes over metrics recaps

Partner with Account Directors to build value-based, consultative business cases — expansion should drive value, not be sold

Identify and lead common Core expansion paths, including upsell from foundational packages into additional service lines, and efficient, template-driven expansion offers built for speed rather than custom-built proposals

Work with Account Directors to keep the Salesforce pipeline current and accurate — stages, forecast, and next steps updated weekly

Serve as the frontline for product and vertical innovation, feeding client signal into Power Circuit

Build and evolve vertical-relevant reporting frameworks for Core, including metrics such as time-to-first-win, founder engagement/response rate, and package-level utilization, built to work at scale across a high-volume portfolio

Play a key leadership role in final-round pitches for prospective clients where support is needed

Bring vertical point of view and executive credibility to new business

Partner with Sales to sharpen positioning, collateral, and win rate for the division's go-to-market

Directly manage Account Directors and oversee the pod that supports them

Coach every direct report to operate as an AI-Native Growth Director, not a task manager — faster diagnosis, more client-facing time, less manual reporting

Evaluate the team on Pulse sentiment, health scores, and expansion weekly — not just activity

Raise the floor on AI adoption — no one on the team operates the old way

Own hiring, staffing, capacity, and career pathing for the division; facilitate DAPs and career progression conversations

Practice radical candor; deliver timely, actionable feedback that accelerates careers

Identify and develop key talent for future Sr. Account Director & Group Director roles

Lead training on vertical-specific and AI-native tools, processes, and strategies

Vibe-codes prototypes to automate repeatable tasks, surface better insights, and test hypotheses quickly

Designs AI workflows for the team — builds the system, not just uses the tools; models AI-forward behavior

Runs Omega and Iris across the full portfolio and acts on the patterns they surface

Decides which AI tools and workflows get adopted, when, and how across the division

Owns division-level AI quality tradeoffs — where AI accelerates output, and where it must never touch client-facing work unreviewed

Builds and evolves Power Circuit solutions specific to the division with AI-assisted research; runs a monthly audit to confirm adoption

Collaborates with the innovation team on enhancements and optimizations that better serve the division's clients

Consulted on the division P&L and accountable for the profitability of the portfolio

Forecast the four pillars — Churn, Service Expansion, New Business, Efficiency — in partnership with the MD and VP

Use the P&L and strategic growth bets to build the business case for headcount and investment; drive efficiency through technology, AI, and process improvement

Own resolution of every escalation in the direct portfolio