Group Meeting & Event Planner - Courtyard Brussels EU

The Group Meeting & Events Planner at Courtyard brussels EU is a confident, organized, and proactive professional who serves as the key point of contact between guests, the EBC (Event Booking Center), and hotel operations for all group meetings, events, and catering. You are the bridge between the different departments, the hotel and The restaurant. This role ensures seamless planning, execution, and follow-up for group events, maximizing guest satisfaction and driving repeat business.

Key Responsibilities

Event Coordination & Communication

Take over group and meeting bookings from the EBC once contracts are signed and s erve as the main operational contact for group organizers before, during, and after the event.

Prepare and manage detailed rooming list and event documentation.

Coordinate all operational preparations, including guest deposits, invoicing, cut-off dates, and special requirements.

Liaise with all hotel departments (front office, housekeeping, F&B, kitchen, etc as relevant.) to ensure all aspects of the event are prepared and executed to standard.

Order or arrange rental of meeting equipment as required

Rooms control tasks

Oversee GXP and the Guest Planning Screen, ensuring all reservation details and preferences are up to date.

Perform reservation accuracy checks and maintain booking data integrity.

Verify ECertificate redemptions.

Ensure pre-arrival communication is sent on time.

Billing & Financial Administration

Ensure accurate billing for group events (rooms, F&B, equipment).

Manage deposits and payment schedules; follow up on outstanding balances

Review and confirm with the client the correct commission amount and share this with the invoicing team.

Guest Experience & Relationship Management

Be available as a host to ensure a seamless guest experience.

Follow up after the event to build connection and gather feedback

Respond to guest reviews and feedback related to Groups, meetings and events.

Operational Excellence

Maintain up-to-date knowledge of hotel operations and inventory, ensuring all meeting and event spaces are well maintained.

Prepare and manage restaurant reservations lists for group dining.

Keep all department heads informed of upcoming business.

Skills and Experience

Strong communication and interpersonal skills.

Proficiency with Opera, Opera Sales & Catering, SFA, and Microsoft Office.

Quick learner with online tools and systems.

Experience with Symphony and tour/leisure bookings is a plus.

Minimum 1 year in a similar events role preferred.

Experience with group meetings & events planning is highly desirable.

Familiarity with Marriott Bonvoy points tools is an advantage.

Benefits

Discounted room rates for you, friends, and family at Marriott hotels worldwide.

F&B discounts at Marriott properties.

KBC hospitalization insurance

Meal vouchers

Reimbursement of travel expenses

Working in an international team and a dynamic environment

Growth potential through training and internal pathways

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• About Hotel Co 51:
• Hotel Co. 51 is a European hotel operator with 28 properties across 8 countries, operating brands such as Moxy Hotels, Courtyard by Marriott, Residence Inn, and AC Hotels by Marriott.

• About Moxy® Hotels
• Moxy offers a playful hotel experience for the young at heart. With 100+ properties open across Europe North America, and Asia Pacific, Moxy boldly breaks the rules of a conventional hotel stay across the globe. The non-traditional experience starts with check-in at Bar Moxy and comes to life throughout its social public spaces, like the Lounge and Library, and the small but smart bedrooms. Moxy provides stylish, industrial design and sociable service at an attractive price point, so that guests can splurge on the experiences that matter most to them during their travels. Moxy celebrates nonconformity, open-mindedness, and originality above all – forever giving its guests permission to Play On #atthemoxy. For more information, visit moxyhotels.com and Play On #atthemoxy on Instagram. Moxy is proud to participate in Marriott Bonvoy®, the global travel program from Marriott International. The program offers members an extraordinary portfolio of global brands, exclusive experiences on Marriott Bonvoy Moments, and unparalleled benefits, including free nights and Elite status recognition.

• About Marriott International
• Marriott International, Inc. (NASDAQ: MAR) is based in Bethesda, Maryland, USA, and encompasses a portfolio of more than 9,00 0 properties under 3 2 leading brands spanning 141 countries and territories. Marriott operates and franchises hotels and licenses vacation ownership resorts all around the world. The company offers Marriott Bonvoy™, its highly-awarded travel program.