Guest Experience Director - Union CLT

This is a full-time position based out of the Charlotte, North Carolina offices and is not eligible for remote work.

At Union, we exist for one thing – to unite people with purpose by helping them know God, find freedom, discover purpose, and make a difference. We are Spirit-led, enjoyable, generous, purpose-driven, and excellent. That has been our goal for over 20 years and has guided us every single day. We are one church meeting in meeting in 8 different locations and while we're amazed by what God is doing, we aren’t stopping here. What happens next will be beyond what we can imagine. Leading people isn’t just an expectation; it’s a necessity. It’s a cornerstone of our culture. That's why we’re always seeking leaders—leaders like you—to bring your skills to Union. We want to help you become the person God made you to be.

More about our story

More about our beliefs

More about Pastor Stephen & Pastor Zai Chandler

As a Guest Experience Director, you'll recruit, equip and pastor Campus Dream Team Coordinators and Team Leaders in reaching their full potential. You'll get to create, establish and maintain campus-specific and global strategies as the team grows to ensure culture and vision of Union Church is preserved all while keeping up with the church calendar and tempo.

RESPONSIBILITIES

You’ll assist in the overall leadership of the campus, invest and develop volunteer leaders and teams, who ensure all worship experiences are carried out with excellence.

You’ll oversee the following teams: host, greeters, parking, safety, prayer, stewardship, and events

MUST-HAVES

High-level communication and relational strengths

Ability to make sound, critical decisions under pressure

Analytical thinking and solution-oriented

Great attention to detail and time-management skills

ADDITIONAL MUST-HAVES

Bachelor’s degree in related field (or relevant work experience)

3-5 years of work experience in field

3-5 years of experience leading teams of diverse skillsets

NICE-TO-HAVES

Management experience

Experience working or high-level volunteering for a church/non-profit

Proficient in Google Drive Suite

ADDITIONAL EXPECTATIONS

Flexible schedule. (Workweek is Sunday-Thursday. Frequent night and weekend availability will be requested)

Ability to lift 50 pounds.

Ability to stand for 30 minutes.

BENEFITS & COMPENSATION

Union Church offers a generous compensation package. The salary for this position is commensurate with experience. In addition to the total compensation package, Union Church staff receive medical, dental, and vision insurance, short- and long-term disability, life insurance, 403(b) retirement plan, paid time off (PTO), and paid holiday days.

For full consideration, please include all required parts of the application, including resume/work history, cover letter, minimum salary requirement, and a minimum of three (3) professional references.