Marriott Hotels Resorts

Guest Relations Associate

Pune, Maharashtra, India

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hirly's read of this role

Seniority: Mid level
Country: IN
Work mode: On-site / unstated
First seen by hirly: 3 Nov 2026

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the posting

Description POSITION SUMMARY Process all guest check-ins, check-outs, room assignments, and room change/late check-out requests. Secure payment; activate/reissue room keys. Ensure rates match market codes, document exceptions. Verify/adjust billing for guests. Communicate to appropriate staff when guests are waiting for an available room. Advise guest of messages. Clear departures in computer system. Coordinate with Housekeeping to track room status and guest concerns. File guest paperwork or d…

Original posting on Marriott Hotels Resorts's site ↗

Listed on hirly, a job board. hirly is not the employer: Marriott Hotels Resorts is hiring for this role.

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