Mymvw

Guest Relations - Marketing Support Specialist | Bilingual Japanese

Marriott's Ko Olina Beach Club

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Seniority: Mid level
Country: US
Work mode: On-site / unstated
First seen by hirly: 3 Oct 2026

Derived automatically from the posting. Upload your resume above to see how the role scores against it.

the posting

Hourly Rate: $21.00

PAY: $21.00 /hourly + Group Commission

SCHEDULE: Full-time | 5 days per week with typically set days off | Typical Shifts: 8:00 AM–4:30 PM or 8:30 AM–5:00 PM | flexibility to work weekends and holidays. *Subject to business needs

Are you ready to grow your dream career while making others' vacation dreams come true? Marriott Vacations Worldwide is a world premier organization for Vacation Ownership with resorts at destinations around the globe. Join our team and help deliver unforgettable experiences that make vacation dreams come true.

Marriott Vacation Club®, a leader in the vacation ownership industry, is seeking motivated individuals with customer service and local area expertise to join our award-winning sales and marketing team. We are currently looking for driven individuals with outgoing personalities who are motivated to provide outstanding customer service. As a Guest Relations Coordinator, you will offer Concierge-style services to guests coming to stay with us on a promotional vacation package.

What's in it for you?

Hotel and resort discounts

Immediate 401(k) Company match up to 6%

Growth and development opportunities

Positive work environment

What will you do?

Conduct pre-arrival calls to guests coming on a promotional package.

Engage with guests and provide elevated customer service by phone.

Effectively communicate the benefits of the guest's vacation package and confirm details.

Provide the highest level of service to suggest local attractions and restaurant recommendations .

Provide effective problem resolution techniques if applicable .

What are the requirements?

Enjoy talking with guests by phone

Excellent written and verbal communication skills

Local area knowledge

Computer skills

Flexible schedule, including the ability to work weekends and holidays

Bi-lingual read, write, speak Japanese and English fluently

Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.

Original posting on Mymvw's site ↗

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Guest Relations - Marketing Support Specialist | Bilingual Japanese

Get past the screening software and onto a recruiter's desk

Apply from your AI assistant

hirly's read of this role

the posting

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