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Mymvw

Guest Services Assistant - Japanese Speaking

Marriott's Bali Nusa Dua Gardens

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hirly's read of this role

Seniority
Mid level
Country
ID
Work mode
On-site / unstated
First seen by hirly
3 Oct 2026

Derived automatically from the posting. Upload your resume above to see how the role scores against it.

the posting

Explain details and requirements related to attending a sales presentation to potential owners and verify that individuals meet eligibility requirements. Make sure all guests come to the gallery on Qualification.

JOB SPECIFIC TASKS

Support a team to make sure the arrival date & preview date are the same with the company system

Make a Pre-Arrival call or email to confirm the arrival date & preview date

always coordinate with the activation team for any changes in arrival, preview, or room upgrade.

update the information to GRA/gallery regarding meet & greet on check-in process

provide passport form to guest on check-in process or preview time

welcoming guests on arrival & requalified to ensure all data valid

make friendly reminder call to make sure the preview on time

provide information area & facilities, make sure guest on satisfaction.

anticipate guest needs & build rapport with guest

address guest complaints & escalate to the manager when needed.

Ensure Compliance with health & quality standards

CANDIDATE PROFILE

Minimum of one (1) year of experience in administration, data entry, or a related field.

Proficiency in English (additional language required for certain positions)

Intermediate computer with proficiency in the use of Microsoft Office computer word-processing skills with specific knowledge of Microsoft Excel and Word

Ability to work under pressure, manage multiple priorities, and be a self-starter.

Ability to work within tight deadlines and meet targets. Proven ability to work in a team environment and interact with all levels of the organization.

Excellent organizational and attention to detail skills.

COMPETENCIES - Fundamental competencies required for accomplishing basic work activities

Analytical Skills

Learning

Administration

Organization

Personal Attributes

Integrity

Positive Demeanor

Dependability

Stress Tolerance

Adaptability/Flexibility

Presentation

Communications

Listening

Communication

English Language Proficiency

Applied Reading

Interpersonal Skills

Diversity Relations

Teamwork

Interpersonal Skills

Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.

Original posting on Mymvw's site ↗

Listed on hirly, a job board. hirly is not the employer: Mymvw is hiring for this role.

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