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Marriott Hotels Resorts

Guest Services Associate - Front Office

Kochi, Ernakulam, Kerala, India

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hirly's read of this role

Seniority
Mid level
Country
IN
Work mode
On-site / unstated
First seen by hirly
12 Oct 2026

Derived automatically from the posting. Upload your resume above to see how the role scores against it.

the posting

Description POSITION SUMMARY Process all guest check-ins, check-outs, room assignments, and room change/late check-out requests. Secure payment; activate/reissue room keys. Ensure rates match market codes, document exceptions. Verify/adjust billing for guests. Communicate to appropriate staff when guests are waiting for an available room. Advise guest of messages. Clear departures in computer system. Coordinate with Housekeeping to track room status and guest concerns. File guest paperwork or d…

Original posting on Marriott Hotels Resorts's site ↗

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