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Troser Management Inc

Guest Services

Canandaigua, NY

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hirly's read of this role

Seniority
Mid level
Country
US
Work mode
On-site / unstated
First seen by hirly
26 Sept 2026

Derived automatically from the posting. Upload your resume above to see how the role scores against it.

the posting

Description

Responsibilities:

  • Proficient knowledge of resort operations, policies, procedures, and products
  • Answer phones and communicate with guests resort policies, procedures
  • Use of POS system to sell resort product
  • Keep a neat and clean workstation
  • Resolve inquiries/issues in a timely and professional manner
  • Engage with guests to ensure an exciting experience and lifelong memory
  • Remain focused in a very busy environment
  • Provide exceptional customer service and ensure general knowledge of mountain operations to best assist customers

Requirements

Qualifications:

  • 18 years of age or older and prior work experience
  • Ability to accurately complete transactions using POS system
  • Knowledge of snow sports preferred
  • Prior cash handling experience
  • Able to handle stress and remain composed both with guests and staff
  • Must have excellent verbal communication and customer service skills

Hours:

  • Hours of employment are dependent on business demands
  • Must have weekend and evening availability and flexible weekday availability

Starting Pay Rate

$16/Hr.

Original posting on Troser Management Inc's site ↗

Listed on hirly, a job board. hirly is not the employer: Troser Management Inc is hiring for this role.

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