MITAGS

Guest Services Representative

Linthicum Heights, MD

hirly Pro

Get in front of the people hiring at MITAGS

Reach the hiring manager at MITAGS on LinkedIn, from your own account
hirly applies to this job for you, with unlimited applications
A resume and cover letter written for this job, unlimited
The hiring manager and recruiter at MITAGS, with contact details

Get Pro for this job →

$49 a month · ₹1,999 for 30 days in India · cancel any time

Get past the screening software and onto a recruiter's desk

hirly rewrites your resume for this job — matching the keywords and skills in the posting, moving your most relevant experience to the top, and writing a cover letter to fit. About 30 seconds.

Keywords matched to this posting
Fit score before you apply
Cover letter included

Matched against 3M live jobs from 220,000+ employers in 200+ countries.

Tailor my resume for this job →

Apply from your AI assistant

Connect hirly to Claude or ChatGPT and ask it to apply to this job. hirly tailors your resume, fills the employer’s form and asks before sending.

See how it works

Some employer sites stop an application at a CAPTCHA or sign-in and hand it back with a link. Applying needs a paid plan. Works with any assistant that supports MCP.

hirly's read of this role

Seniority: Mid level
Country: US
Work mode: On-site / unstated
First seen by hirly: 26 Sept 2026

Derived automatically from the posting. Upload your resume above to see how the role scores against it.

the posting

Description

At MCC, we are not just another hotel. We are a culture and a closely knit team. We believe in respect for our customers and our employees, in openness and honesty, and more importantly, no drama! This is why many of our employees have been on the team for 5, 10, 15 even over 20 years!

There is no other hotel and conference center like the Maritime Conference Center for employee retention, providing a positive workplace experience, and where customer come back again and again! Over 80% of our customer base is repeat business.

If hospitality is in your blood, you are in the right place. But we have only two catches to land your next best job ever – you must like to have fun and you have hotel front desk experience. We want the best of the best for our customers and our team.

RESERVATIONS AND FRONT DESK

Pre-block guest rooms based on available floors.
Assist with sales/upkeep of the retail outlet
Deliver VIP Welcome Amenities to guest rooms.
Check guests in and out and assign proper credentials
Check to make sure all financial data, customer information data, and proper forms of payment/posting information is correct.
Ensure that all relevant information is blogged on the Front Desk Daily Shift Blog in MS Teams.
Take reservations over the phone
Work with off-site hotels during oversell conditions.
Make certain front desk and front office areas remain neat and tidy.
Other duties as assigned.

Requirements

DESIRED QUALIFICATIONS:

Minimum 2 years Hotel Front Desk Experience
High School Diploma or equivalent.
Comfortable with Microsoft Office, Hospitality systems and POS systems.
Ability to lift packages up to 50 pounds.
Ability to walk quickly, and for long distances due to size of facility.
Assist with guest private functions as directed by OM.
Strong interpersonal and communication skills to be capable of providing quality service to hotel guests.
Personable and outgoing, pleasant phone demeanor.
Excellent customer service skills and ability to connect with guests positively.
Able to complete fire training and CPR courses.

Original posting on MITAGS's site ↗

Listed on hirly, a job board. hirly is not the employer: MITAGS is hiring for this role.

Browse similar roles

More roles at MITAGS

Want this one?

Upload your resume and hirly rewrites it for this job and writes the cover letter — in about thirty seconds, before you sign up.

Tailor my resume for this job