Head of Marketplace

Location: Noida

Experience: 7–12 Years

Department: D2C / E-commerce

Employment Type: Full-time

About the Role

We are looking for a Head of Marketplace to lead and scale our marketplace business across platforms such as Amazon, Flipkart, Myntra, Nykaa, Meesho, and other relevant marketplaces .

The role will own marketplace growth, revenue, profitability, visibility, and overall performance while also leading and managing the E-commerce Executive team . The ideal candidate should be commercially driven, data-oriented, and experienced in building marketplace strategies while managing a high-performing team.

Key Responsibilities

Marketplace Growth & Strategy

• •Own the overall marketplace business and growth strategy across relevant platforms.
• •Drive revenue, profitability, orders, conversion, traffic, and market share across marketplaces.
• •Develop and execute marketplace-specific growth plans, including promotions, campaigns, pricing, and visibility.
• •Identify new marketplace opportunities and drive expansion into relevant platforms.
• •Monitor competitor pricing, assortment, promotions, and marketplace trends.

Business & Performance Management

• •Own key marketplace KPIs including GMV, revenue, margins, ROAS, conversion rate, AOV, returns, cancellations, and inventory health .
• •Analyse marketplace performance and identify opportunities to improve sales and profitability.
• •Prepare regular business reviews, forecasts, and performance reports for senior management.
• •Work closely with finance, supply chain, marketing, creative, and product teams to improve marketplace performance.

Team Leadership

• •Lead, mentor, and manage the E-commerce Executive team responsible for day-to-day marketplace operations.
• •Set clear goals, KPIs, and priorities for the team.
• •Review team performance and ensure timely execution of marketplace activities.
• •Build processes and SOPs for catalogue management, promotions, inventory, pricing, and marketplace operations.
• •Train and develop team members to improve their marketplace knowledge and performance.

Marketplace Operations

• •Ensure accurate and timely product listings, catalogues, pricing, inventory, content, and promotions across platforms.
• •Work with marketplace account managers and platform partners to resolve operational and business issues.
• •Monitor account health, ratings, reviews, returns, cancellations, and customer experience.
• •Ensure marketplace campaigns and promotional activities are planned and executed effectively.
• •Identify operational gaps and implement processes to improve efficiency.

Marketing & Growth

• •Collaborate with performance marketing teams on marketplace advertising and media plans .
• •Optimise marketplace ads and promotional spends to achieve business and profitability targets.
• •Plan and execute major marketplace events and sale periods.
• •Work with creative and content teams to improve product visibility and conversion.

Requirements

• •7–12 years of experience in Marketplace Management, E-commerce, D2C, or a similar role.
• •Strong hands-on experience managing marketplaces such as Amazon, Flipkart, Myntra, Nykaa, Meesho , etc.
• •Proven experience in growing marketplace revenue and profitability .
• •Strong understanding of marketplace advertising, promotions, catalogue management, pricing, and inventory.
• •Experience managing and mentoring a team, preferably including E-commerce Executives/Marketplace Executives .
• •Strong analytical skills with good understanding of marketplace dashboards and performance metrics.
• •Excellent Excel/Google Sheets skills; experience with analytics and reporting tools is a plus.
• •Strong communication, stakeholder management, and problem-solving skills.
• •Ability to work in a fast-paced environment and take complete ownership of business outcomes.

Key Skills

Marketplace Strategy | Amazon | Flipkart | Myntra | Nykaa | Meesho | E-commerce | D2C | Revenue Growth | P&L | Marketplace Ads | Performance Marketing | Team Management | Business Analytics | Inventory | Pricing | Promotions

What We're Looking For

We’re looking for someone who can own the marketplace business end-to-end — from strategy and revenue growth to day-to-day execution — while building and leading a strong E-commerce team.

Someone who can look at a marketplace dashboard and not just see numbers, but understand what needs to happen next to grow the business.