Health Insurance Specialist

Summary

This position is located in the Department of Health & Human Services (HHS), Centers for Medicare & Medicaid Services (CMS), Center for Medicare, Provider Communications Group (PCG). As a Health Insurance Specialist, GS-0107-14, you will lead administrative operations, communications, budgets, HR activities, projects, and policy reviews.

Duties

• •Leading complex Medicare provider communications projects, developing outreach strategies, and translating technical policy into accurate, plain-language content.
• •Advising senior leadership on communication strategies, sensitive administrative matters, personnel issues, organizational initiatives, and operational priorities.
• •Directing administrative operations, including budgets, training, correspondence, clearances, travel, records, office services, and coordination with other components.
• •Serving as a liaison with internal and external stakeholders, coordinating cross-component projects, resolving communication issues, and representing leadership priorities.
• •Evaluating policies, processes, procedures, and operational issues, conducting management analyses, and implementing improvements to increase organizational efficiency and effectiveness.

Qualifications

ALL QUALIFICATION REQUIREMENTS MUST BE MET BY THE CLOSING DATE OF THIS ANNOUNCEMENT. Your resume (limited to no more than 2 pages) must include detailed information as it relates to the responsibilities and specialized experience for this position. Evidence of copying and pasting directly from the vacancy announcement without clearly documenting supplemental information to describe your experience will result in an ineligible rating. This will prevent you from being considered further. In order to qualify for the GS-14, you must meet the following: You must demonstrate in your resume at least one year (52 weeks) of qualifying specialized experience equivalent to the GS-13 grade level in the Federal government, obtained in either the private or public sector, to include: 1. Leading Medicare or healthcare communications and translating technical policy into plain language; 2. Advising senior leadership on sensitive operational, policy, or personnel matters; 3. Managing budgets, administrative processes, and cross-functional initiatives; and 4. Evaluating policies and implementing improvements that increase organizational effectiveness. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional, philanthropic, religious, spiritual, community, student, social). Volunteer work helps build critical competencies, knowledge, and skills, and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Click the following link to view the occupational questionnaire: https://apply.usastaffing.gov/ViewQuestionnaire/13069754