Indus Systems & Services

Helpdesk Coordinator

Andheri, Mumbai, Maharashtra, India

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hirly's read of this role

Role family: Customer support
Seniority: Mid level
Country: IN
Work mode: On-site / unstated
First seen by hirly: 22 Oct 2026

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the posting

Responsibilities Handling IT-related activities at Patalganga Answer and prioritize incoming telephone, email, and in-person requests for assistance from users experiencing technical problems. Prepare and review the iServices daily and monthly call reports. Allocate iServices calls to respective engineers as per their availability. Maintain asset records in the Matrix Tool. Follow up on empty cartridges with vendors through email and calls. Follow up with HP, Dell, and Lenovo system vendors for…

Original posting on Indus Systems & Services's site ↗

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