hirly

Forex Global Services

Hiring For Cabin Crew/Air Ticketing/Ground Staff

Kochi, Ernakulam, Kerala, India

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hirly's read of this role

Seniority
Lead / management
Country
IN
Work mode
On-site / unstated
First seen by hirly
26 Sept 2026

Derived automatically from the posting. Upload your resume above to see how the role scores against it.

the posting

We are looking for energetic staff to be responsible for administrative duties and communication with customers.

Your duties will include welcoming passengers, providing information, assisting passengers who are disabled or are traveling with small children, checking in luggage, taking reservations, and selling tickets. You should be able to resolve passenger queries promptly and ensure that all passengers are satisfied.

To be successful, you should display outstanding interpersonal skills and achieve excellent customer service, which consistently meets the goals and vision of the company. Ultimately, outstanding staff should be able to multi-task and ensure that every passenger is comfortable, safe and well-informed of schedules, delays, weather concerns and other factors that may affect passengers.

Responsibilities:

Greeting and welcoming passengers, and responding to questions.

Checking in baggage.

Making reservations.

Selling tickets.

Looking for logistics

Assisting disabled passengers and those with small children.

Providing information to passengers.

Requirements:

10+2, Diploma, graduation, or PG diploma course.

Experience in customer care.

Excellent interpersonal skills.

Well-groomed.

Willing to work shifts.

Computer literate.

Original posting on Forex Global Services's site ↗

Listed on hirly, a job board. hirly is not the employer: Forex Global Services is hiring for this role.

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