Home Health Intake/Scheduling Coordinator - Walnut Creek

Home Health Scheduling Coordinator (Full-Time)

Location: Walnut Creek, CA (On-site) Pay: $27–$32 per hour DOE Experience: 1 year Home Health experience required

Make a Meaningful Impact Every Day

Health Link Home Health and Hospice is a leading provider of comprehensive home health services throughout the San Francisco Bay Area and East Bay for over two decades. We are currently seeking a self-driven, detail-oriented Scheduling Intake Coordinator to join our Walnut Creek team.

This is an IMMEDIATE on-site opening for a dynamic, high-energy, team-oriented professional who can hit the ground running and thrive in a fast-paced environment.

Why Join Health Link?

Forward-thinking, transparent, inclusive culture

Competitive compensation

Medical, dental, vision, life insurance, 401(k) with match

Paid Time Off (up to 10 days)

Stability and growth within a well-established agency

Work alongside a collaborative team of clinicians and administrative staff

Key Responsibilities

Maintain and coordinate schedules for home health services

Assist with intake and process incoming referral information

Ensure cases are assigned and staffed within established timeframes

Communicate schedule updates to clinicians, patients, supervisors, and referral sources

Manage high call volumes with professionalism and a pleasant demeanor

Respond to urgent or emergency scheduling needs

Provide direction to field staff as needed to ensure appropriate patient coverage

Report scheduling changes and client concerns to supervisors

Verify time records against schedules

Follow up on scheduling issues reported by on-call staff

Attend required meetings and training

Maintain compliance with agency policies and procedures

Perform other duties as assigned

What Makes You Successful

Previous scheduling or intake experience (home health required)

Detail oriented with excellent verbal, written, and interpersonal communication skills

Friendly, professional phone presence and comfortable handling high call volume

Strong organizational and time-management skills

Ability to prioritize and multitask in a fast-paced environment

Strong computer proficiency

Knowledge of medical terminology preferred

Ability to work independently with minimal supervision

Willingness to work occasional weekends and holidays as required to support patient care and operational coverage

Work Environment

On-site at our Walnut Creek location

Full-time position

Not remote

Schedule may include weekends and holidays based on business needs