Homeowners' Lounge Attendant

Seasonal At Stratton, we are a team of people who work extremely hard and take our jobs very seriously, without forgetting how to laugh and have fun. We choose people that display the talent and attitude that exemplify the high level of service our guests expect and deserve. Our vision is to be A BOLD MOUNTAIN COMMUNITY CULTIVATING EXTRAORDINARY EXPERIENCES .

BESIDES GETTING PAID TO WORK AT AN INCREDIBLE RESORT, WHAT'S IN IT FOR YOU?

Stratton's team members are rewarded with job experience, opportunities for career advancement and some great lifestyle perks (eligibility based on employee type).

• •Alterra Mountain Company Employee Pass - free lift access & discounts at Alterra resorts
• •Free or discounted multi-resort dependent season passes
• •Free or discounted IKON pass
• •Discounted golf & fitness center memberships
• •Employee childcare rates & discounted seasonal programs
• •Retail + F&B discounts
• •Friends & family tickets
• •Onsite medical clinic
• •Medical, dental, vision, life, disability, EAP, HSAs, & FSAs
• •401(k) plan with company match
• •Discounted tuition plan
• •Paid parental leave
• •Paid sick time, FTO, Vacation

Additional perks & benefits for year round employees

POSITION SUMMARY

The Homeowners’ Lounge Attendant helps create a welcoming, comfortable, and well-maintained environment for Stratton homeowners and their guests. This position creates a welcoming environment while supporting the daily operation, cleanliness, and presentation of the private Homeowners’ Lounge. The Attendant serves as a point of contact for general resort information, monitors lounge access, and helps ensure a positive and consistent experience for those using the space. This is a part-time seasonal role with a starting wage of $20 an hour

Recruitment for this role will be ongoing through December.

ESSENTIAL DUTIES

Extend a warm and friendly greeting to all arriving and departing guests/owners

Maintain a clean, comfortable, and inviting lounge environment throughout the day, including clearing and cleaning tables, tidying common areas, and restocking supplies

Respond to homeowner questions and concerns professionally, seeking assistance or escalating issues when appropriate

Build positive relationships with homeowners through friendly interactions, attentive service, and a welcoming demeanor

Additional duties as assigned

QUALIFICATIONS, KNOWLEDGE, SKILL AND ABILITY REQUIREMENTS

Previous customer service experience

Strong communication and customer-service skills

Previous front desk experience, preferred

Ability to stand for extended periods of time

Ability to lift up to 40lbs on a regular and repeating basis

PHYSICAL DEMANDS AND WORKING CONDITIONS

This position may be required to work evenings, weekends and holidays.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with or without reasonable accommodations.

An Equal Opportunity Employer