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Destination Knot

Hospitality Customer Service – Hotel Reservations (Remote)

Maryland

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hirly's read of this role

Seniority
Mid level
Stated salary
$35,000 – $65,000 per year
Country
US
Work mode
Remote-friendly
First seen by hirly
28 Oct 2026

Derived automatically from the posting. Upload your resume above to see how the role scores against it.

the posting

Hospitality Customer Service – Hotel Reservations (Remote)

About the Role:

Join us as a Hotel Reservations Specialist and help clients plan their perfect stays. You’ll handle hospitality customer service , provide hotel booking support , and guide travelers through the reservation process —all from your home office.

Key Responsibilities:

Assist clients with hotel reservations , hospitality services , and travel planning

Provide accurate details on hotel amenities , pricing , and availability

Manage and update booking details and guest profiles

Communicate promptly and professionally via phone, email, and online platforms

Qualifications:

Strong customer service and hospitality communication skills

Professional, detail-oriented, and self-motivated

Basic computer proficiency and reliable internet connection

Experience in hotel reservations , hospitality service , or guest relations is a plus

What We Offer:

Flexible remote schedule

Full training and access to travel booking systems

Supportive team environment

Income-earning possibilities based on performance

Travel discounts and hospitality perks

Original posting on Destination Knot's site ↗

Listed on hirly, a job board. hirly is not the employer: Destination Knot is hiring for this role.

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