Destination Knot
Hospitality Customer Service – Hotel Reservations (Remote)
New York
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hirly's read of this role
- Seniority
- Mid level
- Stated salary
- $45,000 – $65,000 per year
- Country
- US
- Work mode
- Remote-friendly
- First seen by hirly
- 1 Nov 2026
Derived automatically from the posting. Upload your resume above to see how the role scores against it.
the posting
Hospitality Customer Service – Hotel Reservations (Remote)
Remote ( U.S.-Based )
About the Role:
Join our team and assist clients with booking and managing hotel reservations. You’ll provide excellent customer service, offer detailed information on hotel options, and ensure a smooth reservation process—all from your home office.
Key Responsibilities:
Assist clients in selecting and booking hotels
Share accurate details on amenities, pricing, and availability
Manage and update reservation details
Communicate promptly and professionally via phone, email, or messaging
Qualifications:
Strong communication and customer service skills
Professional, detail-oriented, and self-motivated
Basic computer skills and reliable internet connection
Hospitality or customer service experience is a plus
What We Offer:
Flexible remote schedule
Full training and booking system access
Supportive team environment
Income-earning possibilities based on performance
Travel discounts and perks
Apply today to help clients book their perfect stay with us!
Listed on hirly, a job board. hirly is not the employer: Destination Knot is hiring for this role.
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