Host

Description

Gravity Haus is seeking an energetic, organized, and outgoing Host to be the first point of contact for our guests. As a Host, you’ll set the tone for an exceptional dining experience — welcoming guests warmly, managing reservations efficiently, and ensuring every guest feels seen and valued. You’ll play a vital role in keeping the flow of the restaurant running smoothly while embodying the Gravity Haus commitment to hospitality, connection, and community.

Key Responsibilities

• •Welcome guests warmly and create an inviting first impression by greeting everyone who enters the restaurant with enthusiasm and professionalism.
• •Manage reservations and seating using OpenTable (or other POS/reservation platforms), balancing guest preferences, wait times, and table rotation to maximize efficiency and guest satisfaction.
• •Communicate wait times accurately and manage the waitlist with transparency and hospitality.
• •Escort guests to their tables, providing menus and explaining any current features, specials, or experiences.
• •Assist with special seating requests or accessibility needs to ensure every guest has a comfortable, inclusive experience.
• •Collaborate with the service and management teams to ensure smooth guest flow and excellent communication between the front and back of house.
• •Maintain cleanliness and organization of the host stand, entrance area, and dining room.
• •Support the team by helping with side work, menu updates, and guest needs during peak service periods.
• •Participate in pre-shift lineups and team meetings, staying informed on menu changes, promotions, and events.
• •Serve as a Gravity Haus ambassador, representing our values and sharing the Gravity Haus story with guests and members.
• •Communicate effectively with managers about guest feedback, service issues, or opportunities to improve the guest experience.

What We’re Looking For

• •1+ year of restaurant, hospitality, or customer service experience preferred.
• •A naturally friendly, warm, and engaging personality.
• •Exceptional communication, multitasking, and organizational skills.
• •A calm and composed demeanor under pressure, even during high-volume service periods.
• •Professional appearance and demeanor consistent with a premium hospitality environment.
• •Familiarity with OpenTable or similar reservation systems preferred.
• •Flexible availability, including nights, weekends, and holidays.

Physical Requirements

• •Ability to stand and walk for extended periods.
• •Ability to lift and carry up to 25 lbs.
• •Comfortable navigating a busy restaurant floor safely and efficiently.

About Gravity Haus

Gravity Haus is a community-driven adventure lifestyle brand with hotels, restaurants, and experiences that empower a modern way of travel. We create spaces where locals and travelers connect, refuel, and play — all rooted in the spirit of the outdoors and intentional living.

At the heart of everything we do are our core values , which guide our culture, service, and growth:

• •Keep Growing
• •Bring Others Along
• •Create Powerful Moments
• •Be “All-In” + Go the Distance
• •Make it Better than You Found It

We’re looking for team members who share these values and want to make a meaningful impact in both their work and community.

What We Can Offer You

When you join Gravity Haus, you’re not just taking a job — you’re stepping into a community with benefits, perks, and opportunities to grow. Full-time team members enjoy health insurance, a 401(k) with company match, and an All-In Gravity Haus Membership that includes adventure perks like discounted stays, gear rentals, wellness programming, and more. Part-time team member benefits vary.