Host/Hostess

Description

Essential Duties and Responsibilities

The essential functions include, but are not limited to the following:

· Greet and seat guests, presents menus, and inform guest of special menu items.

· Treats guests in a manner to ensure their complete satisfaction.

· Takes names on a waiting list, and accurately quotes wait times.

· Runs the floor plan board.

· Observes tables and keeps track of clean, dirty, and occupied tables.

· Answers phone calls and questions concerning the menu and restaurant.

· Cleans, organizes, and stocks menus at host area.

· Interacts with guests coming in and as they leave, ensure a positive dining experience.

· Maintains restrooms throughout shift.

· Performs other duties as assigned.

Minimum Qualifications (Knowledge, Skills, and Abilities)

· Excellent communication skills (verbally interacts with management, servers, team members and guests)

· Must be able to read, write and determine wait time based on company’s procedures.

· Strong organizational skills and ability to multi-task

· Knowledge of workplace safety procedures

· A willingness to work mornings, evenings, weekends, and holidays as required.

· California Food Handlers card is required for all food service employees who prepare, store, and serve food.