Housekeeper

Description

Job Summary

The Housekeeping Attendant is responsible for maintaining the cleanliness, order, and overall presentation of guest suites and public areas at a Staybridge Suites hotel operating under IHG Hotels & Resorts brand standards .

This role is essential in delivering a high-quality, residential-style extended-stay experience. Staybridge Suites is an upscale extended-stay brand, and this position plays a direct role in ensuring guests experience a clean, comfortable, and well-maintained “home away from home.”

The ideal candidate is detail-oriented, reliable, and takes pride in maintaining high cleanliness and presentation standards in a hospitality environment.

Essential Duties and Responsibilities

Guest Room & Suite Cleaning

• •Clean and service guest suites in accordance with Staybridge Suites and IHG brand cleanliness standards .
• •Change linens, make beds, and ensure rooms are fully stocked and guest-ready.
• •Clean bathrooms including sinks, toilets, showers, and fixtures to brand standards.
• •Dust, vacuum, mop, and sanitize all assigned areas.
• •Report any maintenance issues or safety concerns immediately.

Extended Stay Guest Experience

• •Provide consistent, respectful service to long-stay guests who consider the hotel their temporary home.
• •Maintain awareness of guest privacy, belongings, and comfort in all interactions.
• •Respond professionally to guest requests and housekeeping needs.

Public Area Cleanliness

• •Maintain cleanliness of all public spaces including lobby, hallways, elevators, fitness center, laundry room, breakfast area, and social spaces.
• •Ensure all public areas reflect an upscale, residential-style appearance consistent with Staybridge Suites brand expectations .
• •Perform routine cleaning throughout the day to maintain presentation standards.

Laundry Operations

• •Sort, wash, dry, fold, and distribute linens and towels according to hotel procedures.
• •Maintain cleanliness and organization of laundry area.
• •Ensure proper handling of chemicals and equipment per safety guidelines.

Quality Standards & Compliance

• •Follow all IHG Hotels & Resorts and Staybridge Suites housekeeping standards and procedures .
• •Ensure rooms and public areas consistently meet inspection standards.
• •Follow proper chemical usage, safety procedures, and sanitation guidelines.
• •Maintain compliance with OSHA safety standards and hotel policies.

Teamwork & Communication

• •Communicate effectively with housekeeping leadership, front desk, and maintenance teams.
• •Report room status, maintenance issues, and lost-and-found items promptly.
• •Support team members to ensure efficient room turnaround and operational flow.

Requirements

Qualifications

• •Previous housekeeping or cleaning experience preferred but not required
• •Strong attention to detail and pride in cleanliness standards
• •Ability to work in a fast-paced hospitality environment
• •Ability to work independently and as part of a team
• •Strong reliability and attendance record
• •Ability to stand, walk, bend, and lift throughout entire shift
• •Flexible availability including weekends and holidays

Work Environment

This position works in a hospitality environment with daily interaction in guest suites, hallways, and public areas. The role requires physical activity and consistent attention to cleanliness standards in an upscale extended-stay hotel setting.

Equal Opportunity Statement

The employer is an Equal Opportunity Employer. Employment decisions are based on qualifications, merit, and business needs.