Housekeeping Attendant (Room & Public Area) - Couples Negril

Job Purpose

To maintain guest rooms and public areas to the highest standards of cleanliness, comfort, and presentation, ensuring a consistently exceptional guest experience throughout the resort.

Key Duties & Responsibilities

Room Attendant Duties

Clean, service, and prepare guest rooms according to resort standards

Make beds, change linens, and replenish towels and guest amenities

Clean and sanitize bathrooms, floors, furniture, and fixtures

Inspect rooms to ensure readiness for guest occupancy

Report maintenance issues, damages, and safety hazards promptly

Respect guest privacy, confidentiality, and security procedures

Public Area Attendant Duties

Clean and maintain public areas including lobbies, corridors, stairways, restrooms, and staff areas

Ensure public spaces are clean, presentable, and welcoming at all times

Collect and dispose of waste in accordance with procedures

Replenish supplies in public restrooms and service areas

Operate cleaning equipment safely and correctly

General Responsibilities

Respond courteously and professionally to guest requests

Maintain housekeeping carts, equipment, and storage areas in an organized manner

Adhere to all hygiene, health, safety, and grooming standards

Follow Couples Resorts policies and departmental procedures

Work effectively as part of the housekeeping team

Qualifications & Requirements

Previous housekeeping or hotel/resort experience preferred

Ability to perform physical tasks including lifting, bending, and prolonged standing

Willingness to work flexible hours, including weekends and public holidays

Strong attention to detail and time management skills

Professional appearance and positive attitude

Skills & Competencies

Customer service orientation

Reliability and punctuality

Ability to work independently and as part of a team

Basic communication skills

Commitment to cleanliness and quality

Working Conditions

Indoor and outdoor resort environments

Physically demanding role

Frequent guest interaction