Housekeeping Lead

Description

The Housekeeping Lead plays a critical role in maintaining a clean, safe, and welcoming environment across the JCC facilities. This position works closely with the Housekeeping Team and the Maintenance Team to support the daily operations of the department. The Housekeeping Lead is responsible for ensuring a smooth transition from daytime to evening/weekend staffing, managing schedules with clear communication and collaboration.

Requirements

General Responsibilities:

· Assist with scheduling coverage or calling in staff for urgent shift needs

· Support the Housekeeping Lead in orienting, training and mentoring new team members

· Monitor and help maintain cleaning standards across shifts

· Proactively identify supply, safety, or facility issues

· Provide input to the Lead and Facilities Director regarding team performance or concerns

· Respond to member questions and facility needs in a professional, timely manner

· Assist with more complex cleaning equipment or high-traffic event transitions

· Monitor supply levels, conduct weekly inventory, and submit orders for any needed supplies to Purchasing point person (Accounting)

· Open or close the facility depending on shift and coverage needs

· Identify maintenance issues and follow proper reporting process

· Assist with special cleaning projects and weekend rotations

· Demonstrate good time management and task prioritization

· Use all commercial cleaning equipment confidently and correctly

· Sweep, mop, vacuum, and sanitize all assigned areas as outlined in SOPs

· Clean restrooms, locker rooms, showers, and common areas

· Replenish paper products, soap, and other supplies

· Follow basic cleaning procedures and safety protocols

· Report facility concerns or damage to the Housekeeping Lead or Facilities Director

· Interact courteously with members, staff, and guests

· Maintain equipment cleanliness and organization

· Ensure safety and security of the facility by ensuring all doors and windows are secured

· Assist with room setups/teardowns under guidance of Maintenance and Housekeeping Leads

· Attend Team meetings as needed

· Other duties as assigned

Performance Expectations:

· Understand/possess an openness to Jewish religion and traditions

· Attend all meetings and events that support the department’s main objectives and responsibilities

· Positively and actively promote the JCC’s mission, membership, programs, events, and charitable purpose to JCC members and the general public

· Be familiar with the mission, vision statements, and Core Values of the JCC. Model the Core Values while working and communicating with members and staff

Skills and Qualifications:

· 2+ years of housekeeping experience or equivalent

· Demonstrated leadership and reliability

· Strong problem-solving and decision-making skills

· Clear communication and ability to guide peers professionally

· Ability to fill in or adjust schedule as needed for emergency coverage

· Physical stamina and the ability to lift and move heave objects up to 30 pounds.

Work Schedule: 4 days Mon-Fri from 9am-6pm AND Sat 6:30am – 3:30pm covering Gan Rimon & Gan Tamar sites