Housekeeping Manager

Loews Miami Beach Hotel offers careers at a reimagined oceanfront resort in South Beach. Team members support 790 renovated guestrooms and suites, direct beach access, an oceanfront pool deck, Sea Spa, six restaurants and lounges, and more than 65,000 square feet of meeting space.

Who We Are : Founded in 1960, Loews Hotels & Co operates iconic hotels and resorts across the U.S. Together, our diverse and welcoming teams craft exceptional experiences in iconic destinations.

Growth and belonging start here ; you’ll be valued for who you are and the goals you have. Whether your next career chapter involves making memories for guests or supporting our properties in our Corporate Office, every role—from Guest Services to Finance, Culinary to IT—offers opportunities to grow and make a meaningful impact.

Creating a Team Member experience where you belong no matter what age, race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status that makes you, you is a daily focus for us.

What We Offer :

• •Competitive health & wellness benefits, 401(k) & company match
• •Paid Sick Days, Vacation, and Holidays, Paid Bereavement, Paid Pet Bereavement
• •Training & Development opportunities, career growth
• •Tuition Reimbursement
• •Pet Insurance
• •Complimentary meals in Team Member Café while working
• •Team Member Hotel Rates, other discounts, perks and more
• •Benefits are subject to eligibility and may vary by position

What We’re Looking For :

A passionate and detail-driven Manager of Housekeeping who will lead with purpose and precision. You’ll be the driving force behind creating immaculate spaces that elevate the guest experience and reflect Loews’ commitment to excellence. In this role, you’ll combine operational expertise with a proactive mindset to ensure every corner of our property meets the highest standards of cleanliness and comfort.

Who You Are :

Hospitality Enthusiast : You take pride in creating exceptional guest experiences through flawless housekeeping operations

Proactive Leader : You anticipate needs, solve challenges before they arise, and inspire your team to deliver excellence every day

Detail-Oriented Visionary : You notice what others miss and set the bar high for quality and consistency

Collaborative Communicator : You thrive in a team environment and build strong relationships across departments

Operational Expert : You balance efficiency with care, ensuring smooth processes without compromising guest satisfaction

Veterans and military spouses are encouraged to apply

What You’ll Do :

Lead and oversee daily housekeeping operations, ensuring rooms and public spaces meet Loews’ exacting standards

Analyze room turns and staffing needs, making real-time adjustments to optimize performance

Develop and implement housekeeping procedures that drive efficiency and maintain a pristine environment

Interview, hire, and mentor team members, fostering growth and engagement

Maintain optimal staffing levels and manage labor costs effectively

Coordinate with other hotel departments to ensure seamless operations and guest satisfaction

Oversee uniform and laundry services, ensuring quality and timeliness

Hold regular team meetings to share updates, celebrate wins, and address challenges

Evaluate team performance and coach for continuous improvement

Regular attendance in conformance with standards

May be required to work varying schedules to reflect business needs

Required to attend all mandatory training sessions and meetings

Perform other duties as assigned

Your Qualifications Include :

Bachelor's degree or relevant work experience required

Minimum of two (2) years housekeeping experience in hotel hospitality and minimum of two (2) years housekeeping or guest service leadership experience required

Previous experience with Opera Property Management System preferred

Ability to develop and maintain effective operating and control processes designed to attain maximum operating efficiency while ensuring adherence to established guest satisfaction criteria

Ability to stand for long periods of time required

Ability to push, pull, and lift items weighing up to 25lbs

Who You’ll Supervise :

Housekeeping Team