Essity
HR Digital Support Coordinator
Santa Fe (Ciudad de México) , Mexico
Get past the screening software and onto a recruiter's desk
hirly rewrites your resume for this job — matching the keywords and skills in the posting, moving your most relevant experience to the top, and writing a cover letter to fit. About 30 seconds.
- Keywords matched to this posting
- Fit score before you apply
- Cover letter included
Apply from your AI assistant
Connect hirly to Claude and ask it to apply to this job. hirly tailors your resume, fills the employer’s form and asks before sending. ChatGPT: manual setup today.
Some employer sites stop an application at a CAPTCHA or sign-in and hand it back with a link. Applying needs a paid plan. Works with any assistant that supports MCP.
hirly's read of this role
- Seniority
- Mid level
- Country
- MX
- Work mode
- On-site / unstated
- First seen by hirly
- 16 Oct 2026
Derived automatically from the posting. Upload your resume above to see how the role scores against it.
the posting
Are you passionate about delivering exceptional HR support and driving digital solutions? Do you thrive in solving challenges and improving processes? Ready to make an impact in a global organization?
About the Role
As an HR Digital Support Coordinator at Essity, you will be the first point of contact for HR system-related queries and issues raised by employees, managers, and HR staff. Your role is key to ensuring timely and accurate ticket resolution, sharing knowledge, and contributing to continuous improvement and automation. Based in our Santa Fe office, you will collaborate closely with colleagues in Mexico and Europe, supporting our global HR community.
What You Will Do
Resolve HR System Queries: Manage and resolve tickets in our HRIS system promptly and accurately.
Analyze and Improve Processes: Perform root cause analysis and identify opportunities for automation and service enhancements.
Knowledge Management: Collect, share, and transfer knowledge to strengthen internal expertise.
Stakeholder Communication: Maintain effective communication with employees, managers, and HR teams across the organization.
Collaborate Across Units: Work closely with different organizational units to ensure seamless service delivery.
Support Service Development: Contribute to the creation and improvement of HR digital services and processes.
Drive Continuous Improvement: Turn insights into actions that enhance efficiency and user experience.
Who You Are
Studies in Human Resources Management, Business Administration, or equivalent.
Experience in ticketing systems and HR administration or service sector roles.
Familiarity with Workday or similar HRIS platforms.
Strong interpersonal skills, problem-solving ability, and eagerness to learn and become a trusted go-to person.
Intermediate level of English, you must be able to communicate within email, chat, calls, etc.
What We Can Offer You
Our purpose, Breaking Barriers to Well-Being, provides meaning to everything we do. Join us to improve well-being for people and drive positive change for society and the environment. At Essity, you'll feel valued, empowered to grow, and challenged to achieve business results in a collaborative and open atmosphere.
Innovate for Good | Excel Together | Be You with Us
Application End Date:
29 oct 2026
Job Requisition ID:
Essity266183
Listed on hirly, a job board. hirly is not the employer: Essity is hiring for this role.
Similar jobs
- Project Support CoordinatorThermofisher · Mexico City, MexicoFirst seen yesterday
- Claims Support CoordinatorAig · Mexico CityFirst seen 14d ago
- Business Support Coordinator (IMMEX)Avnet · Tlaquepaque, Jalisco, MexicoFirst seen 28d ago
- Patient Support CoordinatorMontu Uk · Hybrid WinnershFirst seen todayremote
- Project Support CoordinatorEXP · Calgary, AB, CanadaFirst seen today
Browse similar roles
Want this one?
Upload your resume and hirly rewrites it for this job and writes the cover letter — in about thirty seconds, before you sign up.
Tailor my resume for this job