HR Specialist (Information Systems)

Summary

Join the U.S. Office of Personnel Management (OPM) Shared Service Center! We're looking for talented professionals to help deliver solutions that support federal agencies nationwide. As a Human Resources Specialist (Information Systems) you will administer and secure human resources information systems, support system modernization and integration, resolve technical and operational issues, and improve data reporting and automated workflows to support human capital services.

Duties

Administer human resources information systems supporting personnel, payroll, benefits, retirement, time and attendance, and records management functions. Manage user access, security roles, account provisioning, and periodic access reviews to maintain system security and compliance with applicable requirements. Coordinate system modernization, implementation, data migration, integration testing, and customer agency transition activities. Troubleshoot system errors, data discrepancies, access issues, and integration failures; coordinate resolution with system owners and stakeholders. Analyze human resources business requirements and recommend system enhancements, automation opportunities, and workflow improvements. Develop and maintain system documentation, operating procedures, technical guidance, and communications supporting human resources operations. Collaborate with analysts and stakeholders to develop reporting capabilities, monitor data quality, and improve workforce management information.

Qualifications

For the GS 13: You must have one year of specialized experience equivalent to at least the GS-12 grade level in the Federal service or equivalent, performing all of the following: Administering human resources information technology systems by managing user access, roles, permissions, account records, security controls, and resolving system or access issues; and Supporting implementation, modernization, migration, testing, or integration of human resources information technology systems by analyzing requirements, coordinating activities, and resolving system or data issues; and Applying human resources policies, procedures, and regulatory requirements to identify system or business process needs and develop or recommend technical or workflow improvements; and Analyzing human resources system data such as payroll, processing, records, or time and attendance platforms to identify discrepancies, support reporting, and improve data quality; and Developing system operating procedures, technical guidance, status reports, or recommendations for human resources information technology operations and projects. Merit promotion applicants must meet the time-in-grade requirement as defined in 5 CFR 300, Subpart F. One year at the GS-12 level is required to meet the time-in-grade requirements for the GS13 level. You must meet all qualification and eligibility requirements within 30 days of the closing date of this announcement. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.