Tata Teleservices
Hub Lead
Hyderabad, Telangana, India
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hirly's read of this role
- Seniority
- Lead / management
- Country
- IN
- Work mode
- On-site / unstated
- First seen by hirly
- 13 Oct 2026
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the posting
Description Job responsibility Must be into strategic hands on in business transition & Process Simplification. Automation and AI Implementation exposure will be given preference. Responsible for handling teams in an operations of an integrated (calls/emails/complaints) contact center for Voice & Data products (including all KRAs and KPIs defined for this process) for Priority customers Handling of escalations on Voice & Data products Handling team KPIs/KRAs Keeping the team continually motivat…
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