Human Capital Consultant

At Accenture Federal Services, nothing matters more than helping the US federal government make the nation stronger and safer and life better for people. Our 13,000+ people are united in a shared purpose to pursue the limitless potential of technology and ingenuity for clients across defense, national security, public safety, civilian, and military health organizations.

Join Accenture Federal Services, a technology company within global Accenture. Recognized as a Glassdoor Top 100 Best Place to Work, we offer a collaborative and caring community where you feel like you belong and are empowered to grow, learn and thrive through hands-on experience, certifications, industry training and more.

Join us to drive positive, lasting change that moves missions and the government forward!

Job Description

The Human Capital Consultant supports client training and human capital initiatives by evaluating training needs, preparing structured content inputs, supporting the development and review of training deliverables, and assisting with user acceptance testing (UAT). The role collaborates closely with instructional designers, training developers, and client stakeholders by providing subject-matter content, business context, and quality reviews. Success in this role requires strong analytical skills, excellent written and verbal communication, and the ability to manage high-quality deliverables in a fast-paced consulting environment.

Key Responsibilities

Training Needs Evaluation & Content Preparation

Conduct Training Needs Analysis to determine training focus, scope, and objectives

Evaluate existing training materials and identify gaps relative to user and mission needs

Develop detailed, high-quality content outlines aligned to curriculum requirements

Identify opportunities to improve training effectiveness through enhanced content structure or updated learning approaches

Training Development Support

Prepare content inputs, examples, data, workflows, and narrative materials used by instructional designers and training developers

Develop standards, guidelines, templates, and checklists to support consistency across training deliverables

Collaborate with internal teams and client stakeholders to validate requirements and ensure training deliverables meet expectations

Review draft training products for accuracy, clarity, and alignment with project quality parameters and client needs

Support development across multiple training modalities by providing content inputs and quality review (e.g., ILT, CBT, job aids, reference guides)

User Acceptance Testing Support

Support UAT by developing test scripts and scenarios based on mission workflows and user requirements

Coordinate with IT teams to capture findings, support bug resolution, and confirm readiness for deployment

Stakeholder Engagement & Collaboration

Work with client teams to understand business problems, define solution approaches, and support delivery activities

Engage external stakeholders to gather requirements and refine training content inputs

Work independently on client deliverables with a high degree of quality and accountability

Here's What You Need

Bachelor's degree or 4+ years equivalent work experience

4+ years of management consulting or strategy consulting experience

Strong understanding of federal HR principles and processes

Outstanding written communication skills across reports, memos, briefing papers, talking points, and presentations

Strong verbal communication skills

Ability to work independently, meet deadlines, and deliver high-quality products

Ability to collaborate across large teams and engage effectively with external stakeholders

Ability to assess training needs, interpret business requirements, and structure content logically

Bonus Points If You Have

Experience conducting UAT for COTS software in Federal or IC environments

Experience contributing to various training modalities through content inputs and reviews (e.g., ILT, CBT, job aids, guides)

Experience in survey design and analysis

Experience supporting training for an ERP deployment

Experience coaching small teams

Experience in program or project management

Experience partnering with instructional designers or familiarity with instructional design principles

Competencies & Skills Core Competencies

Analytical Thinking: Ability to assess training needs, interpret business requirements, and structure content logically

Content Development Support: Skilled in preparing clear, accurate, well-organized content inputs for training developers

Communication: Strong written and verbal communication across stakeholder and client interactions

Collaboration: Works effectively with clients, stakeholders, and cross-functional teams

Independence & Accountability: Manages tasks, deadlines, and deliverables with minimal oversight

Training Product Support: Ability to contribute structured content and conduct quality reviews across training product types

UAT Support: Ability to define test scenarios, prepare scripts, and support findings resolution

Survey & Feedback Tools: Experience supporting survey development and data interpretation

Project Coordination: Ability to support timelines, deliverables, documentation, and stakeholder engagement

Clearance Requirements

TS/SCI with polygraph level clearance required

As required by local law, Accenture Federal Services provides reasonable ranges of compensation for hired roles based on labor costs in the states of California, Colorado, Connecticut, Hawaii, Illinois, Maine, Maryland, Massachusetts, Minnesota, New Jersey, New York, Ohio, Vermont, Virginia, Washington, and the District of Columbia . The base pay range for this position in these locations is shown below. Compensation for roles at Accenture Federal Services varies depending on a wide array of factors, including but not limited to office location, role, skill set, and level of experience. Accenture Federal Services offers a wide variety of benefits. You can find more information on benefits here. We accept applications on an on-going basis and there is no fixed deadline to apply.

The pay range for the states of California, Colorado, Connecticut, Hawaii, Illinois, Maine, Maryland, Massachusetts, Minnesota, New Jersey, New York, Ohio, Vermont, Virginia, Washington, and the District of Columbia is:

$115,200 — $214,400 USD

What We Believe

As a company wholly dedicated to serving the US federal government, we bring together the best talent to help reinvent how federal agencies operate and deliver greater value for their mission and the American people. We have an unwavering commitment to creating a culture in which all our people are respected, feel a sense of belonging, and have equal opportunity. As a business imperative, every person at Accenture Federal Services has the responsibility to create and sustain a culture where everyone feels welcomed and included. This is grounded in our core values and our experience that hiring and developing great people who reflect different perspectives, experiences, and backgrounds is key to driving innovation and delivering the results that our clients and the country count on.

Equal Employment Opportunity Statement

We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities. For details, view a copy of the Accenture Federal Services Equal Opportunity Policy Sta